Apia’s Guide to Living Well

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Five Good Friends and Apia, together helping families plan for future care, through education, advice and support.

The Guide to Living Well

The Guide to Living Well is a useful resource that helps you to develop a plan for growing older well. You’ll find information on topics including independence, health and wellbeing, finances and funding and the importance of social connectedness and relationships. The guide also provides you with many useful conversation starters, checklists and references to make planning for the future as simple as possible.

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Guiding you through the complexities of organising help and care

Apia understands that there’s no place like home, and that doesn’t change as you get older. Unfortunately, not many people think about what help and care services they may need to stay in the homes they love for longer. The difference between growing old and living well in the place of your choice – is having a plan.

Through our partnership with in-home care provider Five Good Friends, we’ve created the Apia Care Advice Service and The Guide to Living Well so we can provide information and advice to help people plan for the future.

Did you know that in Australia, approximately 70% of working men, and 85% of working women over the age of 45 years, are providing or organising care for an ageing loved one?  Although providing care for loved ones can be rewarding, the emotional, physical and financial stress that this can cause is significant for the individual and the family – especially if you’re also managing work, and looking after children of your own.

Organising help and care is confusing, and that’s why we are committed to providing useful tools and support to help people develop their plan to grow old well.

Apia Care Advice Service

When you’re working through something as complex as the aged care system or preparing for a visit from the Aged Care Assessment Team, sometimes access to hints and tips from an expert, might help to simplify the process.

Through our partners at Five Good Friends, we have established the Apia Care Advice service – where you can speak directly to a Five Good Friends Care Advisor for advice on your current arrangement or what funding and care packages you or your loved one might be eligible for.

Help is 'At Hand'

COVID-19 pandemic left many older Australians feeling particularly vulnerable. As part of our commitment to supporting customers during this period, Apia and Five Good Friends launched the At Hand service, providing complimentary remote wellbeing check ins and health monitoring from trained health care professionals for an eight-week period for eligible customers.

If you are a customer who could benefit from extra help and support during this time, please call the Apia Care Advice Hotline (1300 50 27 42), or complete an online referral form with Five Good Friends to receive a call back from a professional Care Advisor.

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Call 1300 50 27 42 to speak to a Five Good Friends Care Advisor or register for a call back from Five Good Friends.

The material on the Apia Good Life or within The Guide to Living Well has been prepared for informational purposes only and is not intended to be relied on as a substitute for advice from a qualified professional. Information relating to aged care services, research findings and government funding within The Guide to Living Well is likely to change from time to time and Apia and Five Good Friends use best endeavors to keep this information up to date and accurate. Information within this document is correct as at 24 September 2018 publication date.

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