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Privacy is important especially when you consider the number of ways we communicate and interact these days. We are committed to our privacy obligations and will conduct our business to ensure the protection of your personal information, including sensitive information.

It is important to understand that our companies provide a wide range of financial services and products and our companies may use and disclose your personal information in different ways.

  1. Read our Group Privacy Policy – Suncorp Group Privacy Policy (including list of countries)
  2. Please read our Social Media Guidelines - Apia Social Media Guidelines
  3. Please read the Privacy Statement that applies to you:

General Insurance

For Policy holders

Apia Personal Insurance Privacy Statement - applies to Car, Home, Boat, Motorhome, Travel and Caravan customers.

Apia NSW CTP Insurance Privacy Statement - applies to CTP Green Slip customers

Apia ACT MAI Insurance Privacy Statement (PDF) - applies to MAI Insurance customers and claimants

Apia Health Insurance Privacy Statement - applies to Health customers

Life Insurance

For Policy holders

Apia Life Insurance Privacy Statement - applies to Life customers.

For non-Policy holders involved in a claim

Personal Insurance

All other situations such as social media, competitions and general enquiries

3. Online Terms and Conditions

4. How to contact us with a complaint

5. Update your Marketing Preferences (Contact Details):

Personal, CTP Insurance & Life Insurance
Phone 13 50 50 or Click here to Contact us online