How do I update my Apia Car Insurance policy?

Apia Online Services is the place to go to update or manage your Apia Car Insurance policy. Once you’ve registered online, you’ll be able to: View your policy details; Get instant access to policy documents; Upload documents for a claim; Update your policy; Track your claim; Book appointments related to your claim, and more. If you have trouble logging on or have forgotten your password, learn more . Apia Online Services video tutorials explain how to get the most out of your account.

Fire, Theft & Third Party Property Damage Insurance

Cover for fire or theft up to the amount covered shown on your certificate
Pay by the month at no extra cost
Cover for car hire costs (up to 21 days if your car is stolen)

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Fire, Theft & Third Party Property Damage Insurance

Provides cover for accidental loss or damage to your car caused by fire or and theft and protects you against legal liability (up to $20 million) for damage to another person's property or vehicle arising from the use of your car.

Apia Fire, Theft & Third Party Property Damage Insurance features:

Cover for accidental loss or damage caused by fire or theft up to the amount covered shown on your certificate
Cover up to $5,000 for reasonable cost of repairs for damage to your car by an at fault uninsured driver if you can provide us the name and address of the person at fault and the registration number of the at fault vehicle
Reasonable costs of towing and storage from the scene of the incident when your car is damaged in an incident covered by your policy and it is not roadworthy or safe to drive
Hire car after theft for up to 21 days
Up to $20 million legal liability cover for damage caused by the use of your car
Cover for Get home expenses to transport you and your passengers to your address or destination if your car is damaged in an incident covered by your policy (up to $500)

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For insurance advice or help with a quote, chat with someone who takes the time to understand you.

Policy Documents

For full details of what is and isn't covered please refer to the relevant Product Disclosure Statement (PDS)

Third Party Fire & Theft Faqs

Apia Online Services is the place to go to update or manage your Apia Car Insurance policy.

Apia Online Services video tutorials explain how to get the most out of your account.

You can check whether your Car Insurance policy is still active by logging into Apia Online Services. If you’re not registered for Apia Online Services, it’s quick and easy to do.

You can also call us on 13 50 50 to check.

You can pay for your insurance online using your American Express, MasterCard or Visa Card or by direct debit from your bank account. We have a range of payment options and do not charge any extra to pay by instalments^ⴃ.

You can make a secure credit card payment using our automated credit card payment system by calling 1300 064 781.

Your Payment Reference number appears in the Payment Slip section of your notice.

You can use the Automated Payment Phone line to pay for all your Insurance Products excluding Health, Funeral, CTP and MAI Insurance policies.

You can pay using Visa, American Express and Mastercard.

^ⴃDoes not apply to Apia CTP, MAI and Funeral Insurance.

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This content applies to policies commenced or renewed on or after 23 March 2021.