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Roadside Assistance

Get the best possible value out of your Comprehensive Car Insurance by adding Roadside Assistance to your policy for less than $7 a month.

Get a quote online Broken down? Call 1800 814 578

Unlimited call outs for minor breakdown related repairs

Driving hazards and motoring problems can happen any time, any day, anywhere. Apia Roadside Assistance aims to get you back on the road with a dedicated roadside assistance service for your car, available 24 hours a day, 365 days of the year, Australia wide.

Apia Roadside Assistance

24/7 support
Unlimited callouts

Available 24 hours after taking out, or adding this optional cover, to your policy. For full coverage details, please see the Terms and Conditions.

Get a quote online

Are you an existing customer?

Call us to talk about adding Apia Roadside Assistance to your Comprehensive Car Insurance policy.

Call us 13 50 50

Policy Documents

For full details of what is and isn't covered please refer to the relevant Product Disclosure Statement (PDS)

How Apia Roadside Assistance works

If you have had Apia Roadside Assist as an added extra on your current Comprehensive Car Insurance Policy for 24 hours or more:

For breakdowns, call us on 1800 814 578

Apia cares about your safety – Take steps to remove yourself from hazardous locations or danger from passing traffic.

Stay with your car so that we can assist you. If you have to leave your car for safety reasons, please let us know during your call.

Have your car's registration number and your best contact number handy.

What happens next?

Our team will attempt to mobilise the vehicle through guidance over the phone where possible and safe to do so.

Once in attendance, if your vehicle cannot be mobilised on the roadside, we will arrange to tow it to the nearest accredited repairer (Km limitations apply).

Service you can trust

Here to help

For insurance advice or help with a quote, contact us for a chat.

Need to make a claim?
We're available 24/7.

We're here to make experience matter for Aussies over 50.

This content applies to policies commenced or renewed on or after 23 March 2021.

Cookie and Data Policy
We use cookies and other related technologies to improve and tailor your website experience. See our Cookie and Data Policy. This policy provides information about how Apia collects and uses data related to your online activity, and how you can choose to remain anonymous.

AAI Limited
Australian Pensioners Insurance Agency Pty Ltd (Apia) ABN 14 099 650 996 AR 239591 is an authorised representative of AAI Limited ABN 48 005 297 807 AFSL 230859 (AAI), the issuer of Home, Landlord, Car, Motorcycle, Caravan, Motorhome, Boat, Travel, Compulsory Third Party Personal Injury (CTP) Insurance and Motor Accident Injuries Insurance (MAI Insurance). Registered Office: Level 28, 266 George Street, Brisbane QLD 4000.
You should read and consider the Product Disclosure Statement (and any related documents) on this website before making any decisions about general insurance. Any advice provided is general advice only and has been prepared without taking into account any person's particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it.

Health Insurance
Apia Health Insurance is issued by nib health funds limited ABN 83 000 124 381 (nib), a registered private health insurer, and is marketed by Platform CoVentures Pty Ltd ABN 82 626 829 623 (PC), a Suncorp Group company. PC is an authorised agent of nib and receives commission from nib.

Life Products
Any advice on this page in connection with the Life products is general in nature and is provided by Platform Ventures Pty Ltd ABN 35 626 745 177 AFS Representative Number 001266101 (PV). PV is part of the Suncorp Group and an authorised representative of TAL Direct Pty Limited ABN 39 084 666 017, AFSL 243260 (TAL Direct).

Funeral Insurance
Apia Funeral Insurance is issued by either Asteron Life & Superannuation Limited ABN 87 073 979 530, AFSL 229880 (Asteron) or by TAL Life Limited ABN 70 050 109 450 AFSL 237848 (TAL Life), which are part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL). TAL companies use the Apia brand under license. TAL companies are not part of the Suncorp Group. TAL Direct Pty Limited ABN 39 084 666 017 AFSL 243260 (TAL Direct) has been authorised under an arrangement with the insurers to enter into, vary or cancel insurance cover and manage, administer and settle claims on behalf of the insurer as if it were the insurer.
Asteron and TAL Life support and adhere to the Life Insurance Code of Practice (Code). The Code has been developed voluntarily by the Life Insurance industry through the Financial Services Council to promote high standards of service to consumers, provide a benchmark of consistency within the industry, and establish a framework for professional behaviour and responsibilities. Download the Code here. For more information contact the Financial Services Council on (02) 9299 3022 (local call cost), email info@fsc.org.au or visit www.fsc.org.au.

Rewards and Recognition
The Reward and Recognition program ("Suncorp Benefits") is being operated by EONX Services Pty Ltd ABN 39 615 958 873. To register for Suncorp Benefits you must hold a current eligible personal policy or an eligible personal product or service from one of the brands in the Suncorp Network brand. Purchase limits apply to each individual retailer. See full Terms and Conditions. Use of Suncorp Benefits is subject to the operator's privacy policy.

This content is current for Home and Contents, Home and Contents Extra, Village Style Residence, Apartment Style Residence, Assisted Living Residence, Landlord, Car Advantage, Motorcycle, Caravan, Motorhome and Boat Insurance policies commenced or renewed on or after 23 March 2021.

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