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Payments & Renewals

The fast, easy and secure way to pay your insurance

Simple Online Payment

  • Pay all new policies and renewals
  • Receive email payment confirmation
  • No online login required

Update & pay online

  • Add or remove policy options
  • Adjust your excess
  • Setup annual or monthly payments
  • Make a manual payment for missed monthly instalment
  • Change your policy details*, e.g. Parking address and listed drivers.

*if your policy is overdue you will not be able to edit the policy before paying


Pay for your Insurance with BPAY over the phone using your cheque or savings account.

You'll find Apia's Biller Code 5132 and reference number your policy number located in the how to pay section next to the BPAY logo on your policy certificate.

CTP Green Slip, MAI Insurance and direct debit policies cannot be paid with BPAY. Contact us to arrange payment.

ACT MAI Insurance policies must be paid to Access Canberra at the time of your vehicle registration renewal. Please refer to Access Canberra  for more information.

Other ways to pay or renew

By Phone

To pay using our Automated Payment System, call 1300 064 781 anytime.

To pay over the phone or arrange monthly instalments at no extra cost.

Within Australia - Call 13 50 50

From Overseas - Call +61 2 4331 2024

In person

Call into your nearest branch and make your payment.

Apia branch locations

By Mail

Complete your renewal notice slip and post it, along with a cheque or money order to:

Locked Bag 14360,
Melbourne, VIC 8001

For NSW CTP Green Slip payments, complete your renewal notice slip and post it with a cheque or money order to:
Apia CTP, GPO Box 4091,
Sydney NSW 2001

*MAI policies cannot be paid to us.

At any Australia Post office

Take your renewal certificate into your local post office to pay.
View a list of Australia Post locations.