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Payments & Renewals

The fast, easy and secure way to pay your insurance

Simple Online Payment

Pay all new policies and renewals
Receive email payment confirmation
No online login required
Pay an excess

Pay online now

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Update & pay online

Add or remove policy options
Adjust your excess
Setup annual or monthly payments
Make a manual payment for missed monthly instalment
Change your policy details*, e.g. Parking address and listed drivers.

*if your policy is overdue you will not be able to edit the policy before paying

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BPAY

Pay for your Insurance with BPAY over the phone using your cheque or savings account.

You'll find Apia's Biller Code 5132 and reference number your policy number located in the how to pay section next to the BPAY logo on your policy certificate.

CTP Green Slip, MAI Insurance and direct debit policies cannot be paid with BPAY. Contact us to arrange payment.

ACT MAI Insurance policies must be paid to Access Canberra at the time of your vehicle registration renewal. Please refer to Access Canberra for more information.

Other ways to pay or renew

By Phone

To pay using our Automated Payment System, call 1300 064 781 anytime.

To pay over the phone or arrange monthly instalments at no extra cost.

Within Australia - Call 13 50 50

From Overseas - Call +61 2 4331 2024

In person

Call into your nearest branch and make your payment.

Apia branch locations

By Mail

Complete your renewal notice slip and post it, along with a cheque or money order to:

Locked Bag 14360,
Melbourne, VIC 8001

For NSW CTP Green Slip payments, complete your renewal notice slip and post it with a cheque or money order to:
Apia CTP, GPO Box 4091,
Sydney NSW 2001

*MAI policies cannot be paid to us.

At any Australia Post office

Take your renewal certificate into your local post office to pay.
View a list of Australia Post locations.

Cookie and Data Policy
We use cookies and other related technologies to improve and tailor your website experience. See our Cookie and Data Policy. This policy provides information about how Apia collects and uses data related to your online activity, and how you can choose to remain anonymous.

AAI Limited
Australian Pensioners Insurance Agency Pty Ltd (Apia) ABN 14 099 650 996 AR 239591 is an authorised representative of AAI Limited ABN 48 005 297 807 AFSL 230859 (AAI), the issuer of Home, Landlord, Car, Motorcycle, Caravan, Motorhome, Boat, Travel, Compulsory Third Party Personal Injury (CTP) Insurance and Motor Accident Injuries Insurance (MAI Insurance). Registered Office: Level 23, 80 Ann Street, Brisbane QLD 4000.

Any advice provided is general advice only and has been prepared without taking into account any person's particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it. Read the Product Disclosure Statement (and any related documents) before making a decision about general insurance. The Target Market Determination is also available

Health Insurance
Apia Health Insurance is issued by nib health funds limited ABN 83 000 124 381 (nib), a registered private health insurer, and is marketed by Platform CoVentures Pty Ltd ABN 82 626 829 623 (PC), a Suncorp Group company. PC is an authorised agent of nib and receives commission from nib.

Life Products
Any advice on this page in connection with the Life products is general in nature and is provided by Platform Ventures Pty Ltd ABN 35 626 745 177 AFS Representative Number 001266101 (PV). PV is part of the Suncorp Group and an authorised representative of TAL Direct Pty Limited ABN 39 084 666 017, AFSL 243260 (TAL Direct).

Funeral Insurance
Apia Funeral Insurance is issued by TAL Life Limited ABN 70 050 109 450 AFSL 237848 (TAL Life) which is part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL). TAL is not part of the Suncorp Group. TAL companies use the Apia brand under licence from the Suncorp Group. The different entities of TAL and the Suncorp Group of companies are not responsible for, or liable in respect of, products and services provided by the other.

Any advice on this page in connection with the Life products is general in nature and is provided by Platform Ventures Pty Ltd ABN 35 626 745 177 AFS Representative Number 001266101 (PV). PV is part of the Suncorp Group and an authorised representative of TAL Direct Pty Limited ABN 39 084 666 017 AFSL 243260 (TAL Direct). General advice does not take into account your individual needs, objectives or financial situation. Before you decide to buy or to continue to hold a Life Product you must read the relevant Product Disclosure Statement. The Target Market Determination (TMD) for the product is also available.

TAL Life supports and adheres to the Life Insurance Code of Practice (Code). The Code has been developed voluntarily by the Life Insurance industry through the Financial Services Council to promote high standards of service to consumers, provide a benchmark of consistency within the industry, and establish a framework for professional behaviour and responsibilities.

Rewards and Recognition
The Reward and Recognition program ("Suncorp Benefits") is being operated by EONX Services Pty Ltd ABN 39 615 958 873. To register for Suncorp Benefits you must hold a current eligible personal policy or an eligible personal product or service from one of the brands in the Suncorp Network brand. Purchase limits apply to each individual retailer. See full Terms and Conditions. Use of Suncorp Benefits is subject to the operator's privacy policy.

This content is current for Home and Contents, Home and Contents Extra, Village Style Residence, Apartment Style Residence, Assisted Living Residence, Landlord, Car Advantage, Motorcycle, Caravan, Motorhome and Boat Insurance policies commenced or renewed on or after 23 March 2021.