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Payments & Renewals

The fast, easy and secure way to pay your insurance

Pay online

  • Pay all new policies and renewals
  • Receive email payment confirmation
  • Pay your policy excess
     

Update & pay online

  • Add or remove policy options
  • Adjust your excess
  • Setup annual or monthly payments

BPAY

Pay for your Insurance with BPAY over the phone using your cheque or savings account.

You'll find Apia's Biller Code 5132 and reference number your policy number located in the how to pay section next to the BPAY logo on your policy certificate.

CTP Green Slip and direct debit policies cannot be paid with BPAY. Call 13 50 50 to arrange payment for these

Other ways to pay or renew

By Phone

To pay over the phone or arrange monthly instalments at no extra cost.

Within Australia - Call 13 50 50

From Overseas - Call +61 2 4331 2024

In person

Call into your nearest branch and make your payment.

Apia branch locations

By Mail

Complete your renewal notice slip and post it, along with a cheque or money order to:

Locked Bag 14360,
Melbourne, VIC 8001

For CTP Insurance payment send this information to:

Apia at GPO Box 4901,
Sydney NSW 2001

At any Auspost Post Office

Take your renewal certificate into your local Post Office to pay.