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Contact Apia

Please select insurance category for relevant contact options.
Alternatively your enquiry may have been answered in our
Frequently Asked Questions.

Frequently Asked Questions

View a list of answers to questions commonly asked by customers. Many of these questions can be answered here. If you have a specific question regarding your own policy contact us online. 

View FAQs

TTY / National relay service

If you have a hearing or speech impairment you can call us through the National Relay Service. TTY/Voice

Type and Read, Type and Listen or Speak and Read
13 36 77

Speak and Listen(or speech to relay)
1300 555 727

Internet relay calls

Connect to the NRS (see www.relayservice.com.au)

Insurance Fraud Hotline

1300 881 725
intelligence@suncorp.com.au

Fraud Intelligence
Locked Bag 32524
Brisbane QLD 4001

Insurance Council Australia

Find out more about the General Insurance Code of Practice

General Insurance Code of Practice Subcriber

Financial Services Council

Find out more about the Life Insurance Code of Practice

Life Insurance Code of Practice Subsciber