Apia Online Services

Easily manage your policies & claims online

We've introduced a new online service so you can manage all your policies and claims as a simple online alternative to calling us.


Register here to start using our Apia Online Services.


If you have previously used our online claims system to lodge or track your claim, you can login to our new online service with your existing email address and password.

What can I do online?

Here are just some of the things you can do with Apia Online Services:

  • View a summary of your policy
  • Instantly receive policy documents
  • Upload claim related documents
  • Update your policy details
  • View the real-time status of your claim
  • Book claim related appointments

Please note that policies with quarterly, half yearly or yearly direct debits, cannot currently be managed online. For assistance with these policies, please contact us.