Easily manage your policies & claims online
We've introduced a new online service so you can manage all your policies and claims as a simple online alternative to calling us or visiting one of our branches.
What can I do online?
Here are just some of the things you can do with Apia Online Services:
- View a summary of your policy
- Instantly receive policy documents
- Upload claim related documents
- Update your policy details
- View the real-time status of your claim
- Book claim related appointments
Please note that policies with quarterly, half yearly or yearly direct debits, cannot currently be managed online. For assistance with these policies, please contact us.