How can I request a copy of my Certificate?
You’ll receive your Certificate when you purchase your policy, however, you can request a new copy at any time through Apia Online Services.
Simply log in, click on the policy you want to get your Certificate for from the ‘Insured Policies List’, and select the ‘Get documents’ tab. You’ll see an option to have your Certificate emailed to you – it will automatically default to the email address we have on file for you, but you can change it to an alternative one.
Apia Online Services video tutorials explain how to get the most out of your account.