Many of these questions can be answered here. If you have a specfic question regarding your own policy contact us online or alternatively call us on 13 50 50, we are available 24 hours a day 7 days a week.
Apia Limited is an Authorised Representative and wholly owned subsidiary of AAI Limited, and acts as AAI Limited's agent under an authority given to it by AAI Limited to enter into contracts of insurance on behalf of AAI Limited as insurer, and deal with and settle claims on behalf of AAI Limited.
A PDF (Portable Data File) is a type of file that enables you to view a printable document on screen that looks exactly as it will when printed. To view a PDF file you need to download free PDF viewer software from a company called Adobe and install it in addition to your website browser (such as Internet Explorer).
You save a quote by entering your email address at the end of the quote you complete. You'll then receive the quote details and the link in your nominated email account, which you can use to retrieve the quote. The quote is based on the information you provided. Any changes, including the policy start date, may affect the quote. If you recorded the quote number but did not email yourself the quote please call us on 13 50 50.
Once you’ve purchased your policy online, your policy documents - including the product disclosure statement and policy wording - and your policy schedule should be received by post within 5 business days.
Your payment details are sent directly to AAI Limited and are safeguarded by a secure encrypted line. Also, your credit card or bank account details will not be shown on your insurance summary screen.