Using Apia Online Services

Registering for your online account is easy.

First, go to the website and log in to your account.

Select ‘Register Now’. Fill in your details and then select ‘Register’.

Check your email to confirm your registration.

Remember, you can also use our Suncorp App. For Suncorp you can use an existing Insurance or Banking account to register.

When you need to make a claim, just go online.

Select the policy type you want to lodge a claim for.

Select ‘Claim online now’ to continue.

Add your details, and make sure they are correct.

Then, add the date of the event, and select the ‘Claim online’ button.

It’s that easy!

Remember, you can also use the Suncorp App, too.

When you need to renew or update your policy, just go online.

It’s really easy – just log in…

You can renew or update your car or home insurance policy online!

Follow the steps and review your details through to the payment screen.

Enter your payment details.

It’s really that simple.

Remember, you can also use the Suncorp App, too.

When you need a document, just go online.

Log in whenever and wherever you want.

Customers with eligible policies can access it.

It’s easy – just sign into your account. Then, choose the car or home insurance policy you want to get a document for.

Select ‘Get documents’ from the options displayed.

Easily choose the document you want to download from the menu.

Check the email address, change if required, then select ‘Send’.

You have successfully requested a document!

Remember, you can also use the Suncorp App, too.

When you need to change your personal details, just go online.

It’s easy, just log in, then choose your car or home insurance policy.

Select to update your policy.

Then, choose ‘Contact details’. If you want to receive your policy statements via email, choose that option from here.

Select ‘Edit’.

Update whatever details you need to, then, make sure you save them.

Select ‘OK’.

Remember, you can also use the Suncorp App, too.

When you need to change your policy details, just go online.

It’s quick and easy, just log in…

Then, choose your car or home insurance policy.

Then select ‘Update policy’.

From here, you can make changes to your policy.

Remember, you can also use the Suncorp App, too.