Many of these questions can be answered here. If you have a specfic question regarding your own policy contact us online or alternatively call us on 13 50 50, we are available 24 hours a day 7 days a week.
Funeral Insurance involves paying a monthly premium to receive a certain payout at the time of the funeral. A pre-paid funeral plan involves sitting down with a Funeral Director, planning and paying for your funeral in advance.
The amount of cover that’s right for you will depend on you, your family’s circumstances, and the type of funeral you’d like.
Our Value Promise ensures you will never pay more in premiums than your loved ones will receive at claim time (the Funeral Benefit).
At claim time, we will compare your sum insured to the total amount you have paid in premiums and, if eligible for payment, we will pay whichever amount is greater.
Yes, you can nominate one beneficiary to receive the Funeral Benefit (the lump sum paid out at claim time). If you have a joint policy, you can still nominate only one beneficiary, which must be agreed by both insured persons.
If you choose not to nominate anyone as your beneficiary, any benefit payable will be paid to the surviving owner or to your estate, whichever is applicable.
If you take out a policy with us, you can insure up to two people on each policy. Each insured person is considered a policy owner.
Covering two people on the single policy means there’s a single policy number, less paperwork and a 20% family discount.
Yes. If you choose to do this, one owner will keep the existing policy and a new policy will be issued for the other policy holder.
There is a 20% family discount available for immediate family members who purchase Apia Funeral Insurance. This also applies to joint policy owners – so if you and your partner take out a joint policy, the 20% family discount will be applied.