What is the Life Insurance Code of Practice?
The Life Insurance Code of Practice is a series of mandatory customer service standards that all life insurers need to comply with. These standards cover sales and marketing practices, underwriting and claims and are designed to protect you.
Apia Life Insurance policies are issued by TAL, who played a key role in creating the Life Insurance Code of Practice. Apia Life is committed to delivering the best possible customer service standards. Apia Life will continue to look for ways to raise the standards of customer service now and over the years to come. Read more.