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For customers who pay by direct debit or credit card, a statement will be sent to you prior to your policy anniversary. If you’re happy with everything, then you won’t need to do anything further.

If you receive your anniversary statement and find any problems, or want to update any details, simply contact the Apia Funeral Insurance team.

For questions regarding payments or renewals, please call  13 50 50 (within Australia) or +61 2 4331 2024 (from overseas). Help can also be provided, so you can pay by fortnightly or monthly instalments, at no extra cost.