Many of these questions can be answered here. If you have a specfic question regarding your own policy contact us online or alternatively call us on 13 50 50, we are available 24 hours a day 7 days a week.
You can pay for your insurance online using your American Express, MasterCard or Visa Card or by direct debit from your bank account. Please note that for one-off Travel Insurance policies, payment can be made by credit card only. We have a range of payment options and do not charge any extra to pay by instalments.
Your payment details are sent directly to AAI Limited and are safeguarded by a secure encrypted line. Your credit card or bank account details will not be shown on your insurance summary screen.