CTP Insurance FAQs
View a list of answers to questions commonly asked by customers.
Many of these questions can be answered here. If you have a specific question regarding your own policy contact us.
General CTP / MAI Insurance
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ACT MAI Insurance
MAI Insurance is linked to the vehicle, not the owner. If you sell your vehicle, the MAI Insurance policy will be transferred to the new owner.
Similarly, if you purchase a registered vehicle the MAI Insurance will already be placed with a MAI insurer.
If you’ve recently purchased or sold your car, please ensure that you have completed the change of ownership with Access Canberra.
NSW CTP Green Slip
Compulsory Third Party (CTP) Personal Injury insurance, (also known as a Green Slip in NSW) is mandatory and must be purchased before you can register your vehicle.
If you have just moved to NSW and your vehicle is still registered interstate, you will still be able to purchase a Green Slip to establish your registration by providing a vehicle identifier.
If you have just moved from interstate or overseas and have bought a vehicle that is registered in NSW, you should ensure that the registration has been transferred into your name prior to purchasing a CTP policy. If you don't do this, you may not be able to purchase a policy.
You can choose to receive your CTP policy documents by email and opt-in in for SMS reminders when setting up your policy by providing your email address and mobile number. You can also update this preference in your Apia My Account. If you choose electronic delivery, you won’t receive documents by post.
Safety checks can only be performed at authorised inspection stations, and the results are sent to TfNSW electronically. Click here for more information.
There are only some circumstances under which you can cancel your CTP Green Slip, including the total loss of the vehicle and an Unused Green Slip. Contact us and we will help you with any cancellation.
No, unfortunately there are no pensioner concessions on CTP. CTP legislation states that all CTP policies must be paid in full. However, there may be some concessions available on TfNSW registration fee for pensioners. Please refer to TfNSW for further details on pensioners.
Apia CTP is issued by GIO, one of the 6 Licensed insurers approved by SIRA to provide CTP cover in NSW. Apia acts as an authorised agent of GIO.
If you have a light vehicle (vehicles with GVM less than 4.5 tonnes), you have the option to choose between a 6 month or 12 month term.
As long as you pay for both the CTP Insurance and registration within 21 days of the due date, you can choose a 6 month term for the renewal of your CTP.
If it’s been more than 21 days since your registration was due, you can only choose the 12 month period, unless there are ‘extenuating circumstances’ for us to accept the late payment.
Manage your NSW CTP Green Slip online. You can register or log in to Apia My Account to pay and edit your policy details including renewal term, driver details and driving history.
CTP insurance is linked to the vehicle, not the owner, so if you sell your vehicle, the CTP policy will be transferred to the new owner.
It’s important we know the age of the youngest driver of the vehicle, so you should list them even if they only drive your car once a year.
Provided your trailer or caravan is in a roadworthy condition, it is covered by CTP insurance when being towed by a registered vehicle.
It's easy to get a CTP Insurance policy (also known as a Green Slip).
You can get a quote online with Apia quickly and easily. If you decide to buy the policy, we'll send confirmation directly to Transport for NSW as soon as you've paid, so you can complete your car registration.
Third Party Property Damage Insurance — often shortened to Third Party — is mainly intended to help you cover costs for which you might be liable if you cause damage to other people's vehicles or property while you're driving. Apia's Third Party coverage includes up to $20 million of liability coverage for such damage, as well as up to $5,000 of cover for your own vehicle if it's damaged by a collision with another vehicle driven by an uninsured driver.
Compulsory Third Party (CTP) Insurance — often called Green Slip in NSW — helps drivers cover costs related to injuries sustained by other road users after an incident on the road. For example, if you collide with a pedestrian or cyclist, your Green Slip will help cover their medical bills and lost income.
