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Whether you need help logging into your online account or support and information about how to make a claim on your APIA over 50s insurance policy, you’ll find many of your questions answered here. If you can’t find the answer you’re looking for, please contact us.
If there’s a dispute over who’s at fault during the claims process, we’re here to investigate and work with all involved parties to come to a resolution.
Yes, someone else – like a family member – can lodge a claim for you, we just need written or verbal permission from the policy holder. This must be done in advance of you making a claim.
It’s recommended that you lodge your claim before seeking any repairs. At Apia, we have a network of trusted repairers to help us with your claim.