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You can make a claim online for many of our products, just make sure you have the following handy:

  • Your Apia Insurance policy number;
  • Details about what has happened;
  • Any photos or documents related to claim; and
  • The contact details of all involved parties.

Alternatively, you can contact us and our friendly staff will be there to help you through the process.

Apia Online Services video tutorials explain how to get the most out of your account.