Policy Documents
You can retrieve documents - like your Certificate of Currency,
Certificate of Insurance and Tax Invoices.
Home and Contents Insurance - Product Disclosure Statement (PDS)
For all new policies and policy renewals with a start date on or after 21 June 2025.
Key Fact Sheet - Home Building
This Key Fact Sheet (KFS) applies to new policies and policy renewals with a start date on or after 21 June 2025
Key Fact Sheet - Home Contents
This Key Fact Sheet (KFS) applies to new policies and policy renewals with a start date on or after 21 June 2025
Home and Contents Insurance Additional Information Guide AIG
This AIG is relevant to you if your new policy or renewing policy start date is on or after 21 June 2025
Home and Contents Insurance Target Market Determination TMD
Original date 25/08/2021, Updated 07/12/2023
Apia Home Assist Terms and Conditions
Effective for policies with this optional cover and with a commencement or renewal date on or after 9 November 2023
Home and Contents Extra Insurance - Product Disclosure Statement
For all new policies and policy renewals with a start date on or after 21 June 2025.
Key Fact Sheet - Home Building Extra
This Key Fact Sheet (KFS) applies to new policies and policy renewals with a start date on or after 21 June 2025
Key Fact Sheet - Home Contents Extra
This Key Fact Sheet (KFS) applies to new policies and policy renewals with a start date on or after 21 June 2025
Home and Contents Extra Insurance Additional Information Guide (AIG)
This AIG is relevant to you if your new policy or renewing policy start date is on or after 21 June 2025
Home and Contents Extra Insurance Target Market Determination (TMD)
Original date 25/08/2021, Updated 07/12/2023
Apia Home Assist Terms and Conditions
Effective for policies with this optional cover and with a commencement or renewal date on or after 9 November 2023
Product Disclosure Statement
Home and Contents Insurance - PDS
Effective for new policies and policy renewals with start dates from 23 March 2021 to 20 June 2025
Home and Contents Insurance - Product Disclosure Statement 21/05/16
Home and Contents Insurance - Product Disclosure Statement 03/12/12
Home and Contents Insurance - SPDS
EEffective for new policies and policy renewals with start dates from 23 March 2021 to 20 June 2025
Home and Contents Insurance - SPDS
Effective for new policies and policy renewals with start dates from 17 March 2022 to 20 June 2025
Home and Contents Insurance - SPDS
Effective for new policies and policy renewals with start dates from 24 September 2022 to 20 June 2025
Home and Contents Insurance - Supplementary PDS
Effective for new business or policy renewals up to 22 March 2021. This is to be read in conjunction with your current PDS and SPDS
Home and Contents Insurance - Supplementary PDS - 22/05/19
Home and Contents Insurance - Communicating with you - Supplementary PDS
Home and Contents Insurance - Apia Home Assist Supplementary PDS
Some geographical limitations apply to availability of cover.
Home and Contents Insurance - Apia Home Assist - Supplementary PDS
Apia Home Assist is available in certain NSW, Victorian and Queensland areas only.
General Insurance Transfer - Supplementary PDS
Effective for new policies and policy renewals with start dates from 31 December 2023 to 20 June 2025
Effective for new policies and policy renewals with start dates from 31 March 2023 to 20 June 2025
Effective for new policies and policy renewals with start dates from 31 January 2023 to 20 June 2025
Apia Home Assist Terms and Conditions
Effective for policies with this optional cover with a commencement or renewal date on or after 21 May 2016 up until 8 November 2023
Apia Home and Contents Insurance - Utility metering update
Home and Contents Insurance Additional Information Guide (AIG)
This AIG is relevant to you if your new policy or renewing policy start date is on or after 17 April 2024 to 20 June 2025
Home and Contents Insurance Additional Information Guide (AIG)
This AIG is relevant to you if your new policy start date is between 24 November 2021 and 16 April 2024 or renewing policy start date is between 24 November 2021 to 27 May 2024
Home and Contents Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date or renewal date from 23 March 2021 to 13 November 2021.
Home and Contents Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 27/04/20
Home and Contents Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 11/06/19
Home and Contents Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 25/10/18
Home and Contents Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 15/11/17
Home and Contents Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 04/09/17
Home and Contents Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 21/05/16
Home and Contents Insurance - Premiums, Excesses, Discounts and Claims Payment Guide 01/07/13
Key Fact Sheets
Key Fact Sheet Home Building Extra
Effective for new policies and policy renewals with start dates from 23 March 2021 to 20 June 2025
Key Fact Sheet Home Building Extra
Effective for new policies and policy renewals with start dates from 23 March 2021 to 20 June 2025
Key Fact Sheet - Home Building - 21/05/16
Key Fact Sheet - Home Building - 10/11/14
Key Fact Sheet - Home Contents - 21/05/16
Target Market Determination
Home and Contents Insurance Target Market Determination (TMD)
AP03845 07/12/2023 A
AP03845 07/09/23 A
AP03845 25/08/21 A
AP03846 07/09/23 A
AP03846 25/08/21 A
Product Disclosure Statement
Home and Contents Extra Insurance - Product Disclosure Statement
Effective for new policies and policy renewals with start dates from 23 March 2021 to 20 June 2025
Home and Contents Extra Insurance - Product Disclosure Statement 21/05/16
Home and Contents Extra Insurance - Product Disclosure Statement 03/12/12
Effective for new policies and policy renewals with start dates from 17 March 2022 to 20 June 2025
Home and Contents Extra Insurance - Supplementary PDS
Effective for new policies and policy renewals with start dates from 24 September 2022 to 20 June 2025
Home and Contents Extra Insurance - Supplementary PDS
Effective for new business or policy renewals up to 22 March 2021. This is to be read in conjunction with your current PDS and SPDS
Home and Contents Extra Insurance - Apia Home Assist Supplementary PDS
Some geographical limitations apply to availability of cover
General Insurance Transfer - Supplementary PDS
Home and Contents Extra Insurance - Supplementary PDS - 22/05/19
Home and Contents Extra Insurance - Communicating with you - Supplementary PDS
Home and Contents Insurance - Apia Home Assist - Supplementary PDS
Apia Home Assist is available in certain NSW, Victorian and Queensland areas only
Effective for new policies and policy renewals with start dates from 31 December 2023 to 20 June 2025
Effective for new policies and policy renewals with start dates from 31 March 2023 to 20 June 2025
Effective for new policies and policy renewals with start dates from 31 January 2023 to 20 June 2025
Apia Home Assist Terms and Conditions
Effective for policies with this optional cover with a commencement or renewal date on or after 21 May 2016 up until 8 November 2023
Home and Contents Extra Insurance Additional Information Guide
This AIG is relevant to you if your new policy or renewing policy start date is on or after 17 April 2024 to 20 June 2025
Home and Contents Extra Insurance Additional Information Guide
This AIG is relevant to you if your new policy start date is between 24 November 2021 and 16 April 2024 or renewing policy start date is between 24 November 2021 to 27 May 2024
Home and Contents Extra Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date or renewal date from 23 March 2021 to 13 November 2021.
Home and Contents Extra Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 27/04/20
Home and Contents Extra Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 11/06/19
Home and Contents Extra Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 25/10/18
Home and Contents Extra Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 15/11/17
Home and Contents Extra Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 04/09/17
Home and Contents Extra Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 21/05/16
Home and Contents Extra Insurance - Premiums, Excesses, Discounts and Claims Payment Guide 01/07/13
Apia Home and Contents Extra Insurance - Utility metering update
Key Fact Sheets
Key Fact Sheet - Home Building Extra
Effective for new policies and policy renewals with start dates from 23 March 2021 to 20 June 2025
Key Fact Sheet - Home Contents Extra
Effective for new policies and policy renewals with start dates from 23 March 2021 to 20 June 2025
Key Fact Sheet - Home Building Extra - 21/05/16
Key Fact Sheet - Home Contents Extra - 21/05/16
Key Fact Sheet - Home Building Extra - 10/11/14
Target Market Determination
Home and Contents Extra Insurance Target Market Determination (TMD)
AP03847 07/12/2023 A
AP03847 07/09/23 A
AP03848 07/09/23 A
AP03847 25/08/21 A
AP03848 25/08/21 A
Latest documents
Product Development & Distribution Policy
Effective 31/08/2023: Each of Suncorp's products utilise a five-stage product lifecycle (Design, Delivery, Review, Enhance/Modify and Decommission). This approach allow us to put you, the customer, at the centre of our product development and distribution.
Older documents
Product Development & Distribution Policy
Effective up to 30/08/2023: Each of Suncorp's products utilise a five-stage product lifecycle (Design, Delivery, Review, Enhance/Modify and Decommission). This approach allow us to put you, the customer, at the centre of our product development and distribution.