You can use your membership card to claim at time of treatment, claiming your benefit on the spot, and only having the pay the balance. You can also make a claim online using My Apia Health  for your Apia Health Insurance policy, or you can contact us and we’ll help you through the process.

To log in to My Apia Health, follow these steps:

  1. Visit
  2. Select ‘Register Now’ or enter your login details
  3. Navigate to ‘Claims’
  4. Follow the prompts.

For information on what you’ll need to claim on your Apia Health Insurance policy, have a read of the Policy Booklet on the Health Insurance page of our website.