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What is an excess?
An excess is the amount you would usually have to pay for each incident when you make a claim. For example, if the rear and front of your car have been damaged in two separate incidents, then you have to make 2 claims and pay the excesses that apply for each claim.
The total excess you are required to pay is determined by the circumstances of your claim. You might have to pay more than one type of excess when you claim. You will not have to pay an excess where the driver of your car did not contribute to the accident, and you can give us the name and address of the other driver and the registration number of the other vehicle.
The amount and type of excess you will pay when making a claim are listed on your certificate. Check your PDS for more information.