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What's changing?

On 1 December 2017, the NSW Government's reforms to the CTP Green Slip scheme will come into effect. They are designed to better support people injured on NSW roads and to make Green Slips more affordable.

Why we're committed to the change

Apia is committed to making CTP insurance more accessible for all Australians, which is why we support the reform.

The current CTP scheme hasn't undergone major change since 1999 and we anticipate that reforms to the CTP scheme will mean that more benefits can be passed on to our customers. Shifting from a CTP scheme that is focussed on lump-sum payouts to one that directs its energy towards rehabilitation of injured people should means that we can offer a more affordable and efficient CTP scheme.

What the changes mean for you

We're changing the way we price NSW CTP insurance while offering cover regardless of who's at fault after an accident.

From 1 December 2017, changes will be made to our NSW CTP Green Slip product to:

  • reduce the cost of Green Slip premiums
  • reduce the time it takes to resolve a claim
  • increase the proportion of benefits provided to the most seriously injured road users
  • reduce the opportunities for claims fraud and exaggeration

Green Slip refunds

When the new Green Slip scheme starts on 1 December 2017, prices will come down for most vehicle owners. From January 2018, a refund will be offered to eligible people as a direct result of the NSW Government's CTP Green Slip reforms.

To learn about Green Slip Refund, please visit the refund page on the State Insurance Regulatory Authority (SIRA) website.

Where can I find out more?

For more information about Green Slips and the changes to the CTP scheme, visit the State Insurance Regulatory Authority (SIRA) website.

I am a motorcyclist, why hasn't my Green Slip price gone down? 

Not everyone's Green Slip will see a price reduction. Whilst motorcyclists will not necessarily see a decrease in prices they will receive benefits at the time of claim for up to six months including:

  • weekly income payments (if time off work is required to recover)
  • medical and treatment expenses
  • commercial attendant care (for help needed around the home).

I live in the country and expected a bigger reduction on my Green Slip price

The average price of CTP insurance is already lower in country areas than in metropolitan areas.

Under the reforms, it is expected that Green Slip premiums will reduce in all parts of NSW for motor vehicles and prices will continue to be lower in country areas.

If I'm not happy with my savings amount as shown on my Green Slip, who can I speak to? 

If you have an enquiry regarding the saving message on your Green Slip, you can contact the State Insurance Regulatory Authority (SIRA).

 1 Source: SIRA website: How prices will be reduced