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Travel Insurance claims

Need to claim or track an existing claim? 
It's ok, that's why you have insurance, we're here to help.

Submitting your claim

How to start your Travel Insurance claim

For emergency medical or travel assistance

Call us 24/7

From overseas: +61 7 3305 7051
(we accept reverse charges)

Within Australia: 13 50 50

To make a new claim or enquire on an existing claim

Call 13 50 50


Both emergency assistance and claims services are managed by an external provider on our behalf