Policy Documents
You can retrieve documents - like your Certificate of Currency,
Certificate of Insurance and Tax Invoices.
Assisted Living Residence - Product Disclosure Statement
For all new policies and policy renewals with a start date on or after 21 June 2025.
Key Fact Sheet - Assisted Living Contents
This Key Fact Sheet (KFS) applies to new policies and policy renewals with a start date on or after 21 June 2025.
Assisted Living Residence Insurance Addition Information Guide (AIG)
This AIG is relevant to you if your new policy or renewing policy start date is on or after 21 June 2025.
Assisted Living Residence Insurance Target Market Determination (TMD)
Original date 25/08/2021, Updated 27/06/2025 .
Product Disclosure Statement
Assisted Living Residence - Product Disclosure Statement
Effective for new policies and policy renewals with start dates from 23 March 2021 to 20 June 2025.
Assisted Living Residence - Product Disclosure Statement 12/05/16
Assisted Living Residence - Product Disclosure Statement 03/12/12
Effective for new policies and policy renewals with start dates from 17 March 2022 to 20 June 2025.
Assisted Living Insurance - Supplementary PDS
Effective for new policies and policy renewals with start dates from 24 September 2022 to 20 June 2025 .
Assisted Living Residence - Supplementary PDS
Effective for new business or policy renewals on or after 22 May 2019. This is to be read in conjunction with your current PDS.
Assisted Living Residence – Supplementary PDS
General Insurance Transfer - Supplementary PDS
Communicating with you - Supplementary PDS
Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for new policies and policy renewals with start dates from 31 December 2023 to 20 June 2025.
Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for new policies and policy renewals with start dates from 31 March 2023 to 20 June 2025.
Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for new policies and policy renewals with start dates from 31 January 2023 to 20 June 2025.
Key Fact Sheets
Key Fact Sheet - Assisted Living Contents
Effective for new policies and policy renewals with start dates from 23 March 2021 to 20 June 2025
Key Fact Sheet - Assisted Living Contents - 21/05/16
Target Market Determination
Assisted Living Residence Insurance Target Market Determination (TMD)
AP03840 21/06/2025 A
Assisted Living Residence Insurance Target Market Determination (TMD)
AP03840 07/12/2023 A
Assisted Living Residence Contents Insurance
AP03840 07/09/23 A
Assisted Living Residence Contents Insurance
AP03840 25/08/21 A
Additional Information Guide (AIG)
Assisted Living Residence Insurance Additional Information Guide (AIG)
This AIG is relevant to you if your new policy start date is on or after 17 April 2024 to 20 June 2025 or renewing policy start date is on or after 28 May 2024 to 20 June 2025.
Assisted Living Residence Insurance Additional Information Guide (AIG)
This AIG is relevant to you if your new policy start date is between 24 November 2021 and 16 April 2024 or renewing policy start date is between 24 November 2021 to 27 May 2024.
Assisted Living Residence Additional Information Guide
This AIG is relevant to you if your policy has a commencement date or renewal date from 23 March 2021 to 13 November 2021.
Premiums, Excesses and DIscounts (PED)
Assisted Living Residence - Premiums, Excesses, Discounts and Claims Payment Guide 27/04/20
Assisted Living Residence - Premiums, Excesses, Discounts and Claims Payment Guide 11/06/19
Assisted Living Residence – Premiums, Excesses, Discounts and Claims Payment 25/10/18
Assisted Living Residence - Premiums, Excesses, Discounts and Claims Payment Guide 1/9/18
Assisted Living Residence – Premiums, Excesses, Discounts and Claims Payment 15/11/17
Assisted Living Residence – Premiums, Excesses, Discounts and Claims Payment 04/09/17
Assisted Living Residence – Premiums, Excesses, Discounts and Claims Payment 21/05/16
Assisted Living Residence – Premiums, Excesses, Discounts and Claims Payment 31/05/13
Latest documents
Product Development & Distribution Policy
Effective 31/08/2023: Each of Suncorp's products utilise a five-stage product lifecycle (Design, Delivery, Review, Enhance/Modify and Decommission). This approach allow us to put you, the customer, at the centre of our product development and distribution.
Older documents
Product Development & Distribution Policy
Effective up to 30/08/2023: Each of Suncorp's products utilise a five-stage product lifecycle (Design, Delivery, Review, Enhance/Modify and Decommission). This approach allow us to put you, the customer, at the centre of our product development and distribution.
