Policy Documents

Home and Contents Insurance - Product Disclosure Statement

Home and Contents Insurance - Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS.

Apia Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 17 March 2022.

Home and Contents Insurance - Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 24 September 2022.

Home and Contents Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date on or after 17 April 2024 or a renewal date effective on or after 28 May 2024.

Home and Contents Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date between 24 November 2021 and 16 April 2024 or a renewal date effective between 24 November 2021 and 27 May 2024.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 December 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 March 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 January 2023. This is to be read in conjunction with your current PDS and SPDS.

Home and Contents Extra Insurance - Product Disclosure Statement

Apia Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 17 March 2022.

Home and Contents Extra Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date on or after 17 April 2024 or a renewal date effective on or after 28 May 2024.

Home and Contents Extra Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date between 24 November 2021 and 16 April 2024 or a renewal date effective between 24 November 2021 and 27 May 2024.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 December 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 March 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 January 2023. This is to be read in conjunction with your current PDS and SPDS.

Home and Contents Insurance
Original Date: 25/08/2021, Updated: 07/12/2023.

Home and Contents Extra Insurance
Original Date: 25/08/2021, Updated: 07/12/2023.

Key Fact Sheet - Home Building - 23/03/21

Key Fact Sheet - Home Contents - 23/03/21

Key Fact Sheet - Home Building Extra - 23/03/21

Key Fact Sheet - Home Contents Extra - 23/03/21

Apia Home Assist Terms and Conditions

Effective for policies with this optional cover and with a commencement or renewal date on or after 9 November 2023.

Home and Contents Insurance - Product Disclosure Statement 21/05/16

Home and Contents Insurance - Product Disclosure Statement 03/12/12

Home and Contents Insurance - Apia Home Assist Supplementary PDS

Some geographical limitations apply to availability of cover

Home and Contents Insurance - Supplementary PDS

Effective for new business or policy renewals up to 22 March 2021. This is to be read in conjunction with your current PDS and SPDS.

Home and Contents Insurance - Supplementary PDS - 22/05/19

Home and Contents Insurance Additional Information Guide

This AIG is relevant to you if your policy has a commencement date or renewal date from 23 March 2021 to 13 November 2021.

General Insurance Transfer - Supplementary PDS

Home and Contents Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 27/04/20

Home and Contents Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 11/06/19

Home and Contents Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 25/10/18

Home and Contents Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 15/11/17

Apia Home and Contents Insurance - Utility metering update

Home and Contents Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 04/09/17

Home and Contents Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 21/05/16

Home and Contents Insurance - Premiums, Excesses, Discounts and Claims Payment Guide 01/07/13

Home and Contents Insurance - Communicating with you - Supplementary PDS

Home and Contents Insurance - Apia Home Assist - Supplementary PDS

Apia Home Assist is available in certain NSW, Victorian and Queensland areas only

Home and Contents Extra Insurance - Product Disclosure Statement 21/05/16

Home and Contents Extra Insurance - Product Disclosure Statement 03/12/12

Home and Contents Extra Insurance - Apia Home Assist Supplementary PDS

Some geographical limitations apply to availability of cover

Home and Contents Extra Insurance - Supplementary PDS

Effective for new business or policy renewals up to 22 March 2021. This is to be read in conjunction with your current PDS and SPDS.

General Insurance Transfer - Supplementary PDS

Home and Contents Extra Insurance - Supplementary PDS - 22/05/19

Home and Contents Extra Insurance Additional Information Guide

This AIG is relevant to you if your policy has a commencement date or renewal date from 23 March 2021 to 13 November 2021.

Apia Home and Contents Extra Insurance - Utility metering update

Home and Contents Extra Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 27/04/20

Home and Contents Extra Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 11/06/19

Home and Contents Extra Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 25/10/18

Home and Contents Extra Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 15/11/17

Home and Contents Extra Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 04/09/17

Home and Contents Extra Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 21/05/16

Home and Contents Extra Insurance - Premiums, Excesses, Discounts and Claims Payment Guide 01/07/13

Home and Contents Extra Insurance - Communicating with you - Supplementary PDS

Home and Contents Insurance - Apia Home Assist - Supplementary PDS

Apia Home Assist is available in certain NSW, Victorian and Queensland areas only

Home Building Insurance
AP03845 07/09/23 A

Home Building Insurance
AP03845 25/08/21 A

Home Contents Insurance
AP03846 07/09/23 A

Home Contents Insurance
AP03846 25/08/21 A

Home Extra Building Insurance
AP03847 07/09/23 A

Home Extra Building Insurance
AP03847 25/08/21 A

Home Extra Content Insurance
AP03848 07/09/23 A

Home Extra Content Insurance
AP03848 25/08/21 A

Key Fact Sheet - Home Building - 21/05/16

Key Fact Sheet - Home Building - 10/11/14

Key Fact Sheet - Home Contents - 21/05/16

Key Fact Sheet - Home Contents - 10/11/14

Key Fact Sheet - Home Building Extra - 21/05/16

Key Fact Sheet - Home Building Extra - 10/11/14

Key Fact Sheet - Home Contents Extra - 21/05/16

Key Fact Sheet - Home Contents Extra - 10/11/14

Apia Home Assist Terms and Conditions

Effective for policies with this optional cover with a commencement or renewal date on or after 21 May 2016 up until 8 November 2023.

Apartment Style Residence - Product Disclosure Statement

Apartment Style Residence Insurance - Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS.

Apia Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 17 March 2022.

Apartment Style Residence Insurance - Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 24 September 2022.

Apartment Style Residence Additional Information Guide
This AIG is relevant to you if your policy has a commencement date on or after 17 April 2024 or a renewal date effective on or after 28 May 2024.

Apartment Style Residence Additional Information Guide
This AIG is relevant to you if your policy has a commencement date between 24 November 2021 and 16 April 2024 or a renewal date effective between 24 November 2021 and 27 May 2024.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 December 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 March 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 January 2023. This is to be read in conjunction with your current PDS and SPDS.

Apartment Style Residence Contents Insurance
Original Date: 25/08/2021, Updated: 07/12/2023.

Key Fact Sheet - Apartment Contents - 23/03/21

Apartment Style Residence - Product Disclosure Statement 21/05/16

Apartment Style Residence - Product Disclosure Statement 01/04/15

Apartment Style Residence - Supplementary PDS

Effective for new business or policy renewals up to 22 May 2019. This is to be read in conjunction with your current PDS and SPDS.

General Insurance Transfer - Supplementary PDS

Apartment Style Residence Additional Information Guide

This AIG is relevant to you if your policy has a commencement date or renewal date from 23 March 2021 to 13 November 2021.

Apartment Style Residence - Premiums, Excesses, Discounts and Claims Payment Guide 27/04/20

Apartment Style Residence - Premiums, Excesses, Discounts and Claims Payment Guide 11/06/19

Apartment Style Residence - Premiums, Excesses, Discounts and Claims Payment Guide 25/10/18

Apartment Style Residence - Premiums, Excesses, Discounts and Claims Payment Guide 15/11/17

Apartment Style Residence - Premiums, Excesses, Discounts and Claims Payment Guide 04/09/17

Apartment Style Residence - Premiums, Excesses, Discounts and Claims Payment Guide 21/05/16

Apartment Style Residence - Premiums, Excesses, Discounts and Claims Payment Guide 01/07/13

Communicating with you - Supplementary PDS

Apartment Style Residence Contents Insurance
AP03839 07/09/23 A

Key Fact Sheet - Apartment Contents - 21/05/16

Key Fact Sheet - Apartment Contents - 10/11/14

Village Style Residence - Product Disclosure Statement

Apia Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 17 March 2022.

Village Style Residence Insurance - Apia Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 24 September 2022.

Village Style Residence Additional Information Guide
This AIG is relevant to you if your policy has a commencement date on or after 17 April 2024 or a renewal date effective on or after 28 May 2024.

Village Style Residence Additional Information Guide
This AIG is relevant to you if your policy has a commencement date between 24 November 2021 and 16 April 2024 or a renewal date effective between 24 November 2021 and 27 May 2024.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 December 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 March 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 January 2023. This is to be read in conjunction with your current PDS and SPDS.

Village Home and Contents Insurance
Original Date: 25/08/2021, Updated: 07/12/2023.

Key Fact Sheet - Village Building - 23/03/21

Key Fact Sheet - Village Contents - 23/03/21

Village Style Residence - Product Disclosure Statement 21/05/16

Village Style Residence - Product Disclosure Statement 03/12/12

Village Style Residence - Supplementary PDS

Effective for new business or policy renewals up to 22 March 2021. This is to be read in conjunction with your current PDS and SPDS.

Communicating with you - Supplementary PDS

Village Style Residence Insurance - Solar panel coverage update

Village Style Residence Insurance – Utility metering update

General Insurance Transfer - Supplementary PDS

Village Style Residence Additional Information Guide

This AIG is relevant to you if your policy has a commencement date or renewal date from 23 March 2021 to 13 November 2021.

Village Style Residence - Premiums, Excesses, Discounts and Claims Payment Guide 27/04/20

Village Style Residence - Premiums, Excesses, Discounts and Claims Payment Guide 11/06/19

Village Style Residence - Premiums, Excesses, Discounts and Claims Payment Guide 25/10/18

Village Style Residence - Premiums, Excesses, Discounts and Claims Payment Guide 15/11/17

Village Style Residence - Premiums, Excesses, Discounts and Claims Payment Guide 04/09/17

Village Style Residence - Premiums, Excesses, Discounts and Claims Payment Guide 21/05/16

Village Style Residence - Premiums, Excesses, Discounts and Claims Payment Guide 01/07/13

Village Style Residence - Supplementary PDS - 22/05/19

Village Style Residence Building Insurance
AP03855 07/09/23 A

Village Style Residence Building Insurance
AP03855 25/08/21 A

Village Style Residence Contents Insurance
AP03856 07/09/23 A

Village Style Residence Contents Insurance
AP03856 25/08/21 A

Key Fact Sheet - Village Building - 21/05/16

Key Fact Sheet - Village Building - 10/11/14

Key Fact Sheet - Village Contents - 21/05/16

Key Fact Sheet - Village Contents - 10/11/14

Assisted Living Residence - Product Disclosure Statement

Apia Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 17 March 2022.

Assisted Living Insurance - Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 24 September 2022.

Assisted Living Residence Additional Information Guide
This AIG is relevant to you if your policy has a commencement date on or after 17 April 2024 or a renewal date effective on or after 28 May 2024.

Assisted Living Residence Additional Information Guide
This AIG is relevant to you if your policy has a commencement date between 24 November 2021 and 16 April 2024 or a renewal date effective between 24 November 2021 and 27 May 2024.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 December 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 March 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 January 2023. This is to be read in conjunction with your current PDS and SPDS.

Assisted Living Residence Insurance
Original Date: 25/08/2021, Updated: 07/12/2023.

Key Fact Sheet - Assisted Living Contents - 23/03/21

Assisted Living Residence - Product Disclosure Statement 12/05/16

Assisted Living Residence - Product Disclosure Statement 03/12/12

Assisted Living Residence - Supplementary PDS

Effective for new business or policy renewals on or after 22 May 2019. This is to be read in conjunction with your current PDS.

Assisted Living Residence – Supplementary PDS

General Insurance Transfer - Supplementary PDS

 Communicating with you - Supplementary PDS

Assisted Living Residence Additional Information Guide

This AIG is relevant to you if your policy has a commencement date or renewal date from 23 March 2021 to 13 November 2021.

Assisted Living Residence - Premiums, Excesses, Discounts and Claims Payment Guide 27/04/20

Assisted Living Residence - Premiums, Excesses, Discounts and Claims Payment Guide 11/06/19

Assisted Living Residence - Premiums, Excesses, Discounts and Claims Payment Guide 1/9/18

Assisted Living Residence – Premiums, Excesses, Discounts and Claims Payment 15/11/17

Assisted Living Residence – Premiums, Excesses, Discounts and Claims Payment 04/09/17

Assisted Living Residence – Premiums, Excesses, Discounts and Claims Payment 21/05/16

Assisted Living Residence – Premiums, Excesses, Discounts and Claims Payment 31/05/13

Assisted Living Residence – Premiums, Excesses, Discounts and Claims Payment 25/10/18

Assisted Living Residence Contents Insurance
AP03840 07/09/23 A

Assisted Living Residence Contents Insurance
AP03840 25/08/21 A

Key Fact Sheet - Assisted Living Contents - 21/05/16

Key Fact Sheet - Assisted Living Contents - 10/11/14

Landlord Insurance - Product Disclosure Statement

Landlord Insurance - Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS.

Apia Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 17 March 2022.

Landlord Insurance - Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 24 September 2022.

Landlord Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date on or after 17 April 2024 or a renewal date effective on or after 28 May 2024.

Landlord Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date between 24 November 2021 and 16 April 2024 or a renewal date effective between 24 November 2021 and 27 May 2024.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 December 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 March 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 January 2023. This is to be read in conjunction with your current PDS and SPDS.

Landlord Insurance
Original Date: 25/08/2021, Updated: 07/12/2023.

Landlord Insurance - Product Disclosure Statement 21/05/16

Landlord Insurance - Product Disclosure Statement 03/12/12

Landlord Insurance - Supplementary PDS

Effective for new business or policy renewals on or after 22 May 2019. This is to be read in conjunction with your current PDS.

General Insurance Transfer - Supplementary PDS

Landlord Insurance Additional Information Guide

This AIG is relevant to you if your policy has a commencement date or renewal date from 23 March 2021 to 13 November 2021.

Landlord Insurance - Premiums, Excesses, Discounts and Claim Payments Guide 27/04/20

Landlord Insurance - Premiums, Excesses, Discounts and Claim Payments Guide 11/06/19

Landlord Insurance - Premiums, Excesses, Discounts and Claim Payments Guide 25/10/18

Landlord Insurance - Premiums, Excesses, Discounts and Claim Payments Guide 15/11/17

Landlord Insurance - Premiums, Excesses, Discounts and Claim Payments Guide 04/09/17

Landlord Insurance - Premiums, Excesses, Discounts and Claim Payments Guide 21/05/16

Landlord Insurance - Premiums, Excesses, Discounts and Claim Payments Guide 01/07/13

Landlord Insurance – Utility metering update

Communicating with you - Supplementary PDS

Landlord Building Insurance
AP03849 07/09/23 A

Landlord Contents Insurance
AP03850 07/09/23 A

Landlord Contents Insurance
AP03850 25/08/21 A

Car Advantage – Product Disclosure Statement

Apia Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 17 March 2022.

Car Advantage Insurance - Supplementary PDS
This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 24 September 2022.

Car Advantage – Additional Information Guide
This AIG is relevant to you if your policy has a commencement date on or after 17 April 2024 or a renewal date effective on or after 28 May 2024.

Car Advantage – Additional Information Guide
This AIG is relevant to you if your policy has a commencement date between 08 February 2023 and 16 April 2024 or a renewal date effective between 08 February 2023 and 27 May 2024.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 December 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 January 2023. This is to be read in conjunction with your current PDS and SPDS.

Apia Roadside Assist Terms and Conditions

Effective for policies with this optional cover and with a commencement or renewal date on or after 9 November 2023.

Car Advantage – Additional Information Guide 04/11/21
Effective for policies between 4 November 2021 and 8 February 2023.

Car Advantage – Product Disclosure Statement 07/04/16

Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for all policies with a renewal date on or after the 19 October 2018 until the next renewal date of the policy. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055
Effective for all policies with a renewal date on or after the 19 June 2018 until the next renewal date of the policy. This is to be read in conjunction with your current PDS and SPDS.

Car Advantage SPDS – applies to policies with a start date and renewals with an effective date on or after 19 June 2018.

Car Advantage Additional SPDS

Effective for new business or policy renewals on or after 22 May 2019. This is to be read in conjunction with your current PDS and SPDS.

Car Advantage Additional Information Guide

This AIG is relevant to you if your policy has a commencement date or renewal date from 23 March 2021 to 13 November 2021.

Car Advantage – Premiums, Excesses, Discounts and Claim Payments Guide 27/04/20

Car Advantage - Premiums, Excesses, Discounts and Claim Payments Guide 11/06/19

Car Advantage – Premiums, Excesses, Discounts and Claim Payments Guide 26/08/19

Car Advantage – Premiums, Excesses, Discounts and Claim Payments Guide 15/11/17

Car Advantage – Premiums, Excesses, Discounts and Claim Payments Guide 04/09/17

Car Advantage Premiums, Excesses and Claims Guide - applies to policies with a start date on or after 7 March 2016 or renewal date on or after 4 April 2016

Car Advantage – Premiums, Excesses, Discounts and Claim Payments Guide - applies to policies with a start date on or after 21 May 2016 or renewal date on or after 27 June 2016.

Car Advantage Premiums, Excesses and Claims guide - applies to policies with a start or renewal date on or after 19 Oct 2015, or for policy holders who choose to add our optional Windscreen and window glass cover on or after 19 Oct 2015

Car Advantage Premiums, Excesses and Claims guide - applies to policies with a start date on or after 28 Apr 2015, a renewal date on or after 8 Jun 2015, or for policy holders who choose to add our optional Windscreen and window glass cover on or after 28 April 2015

Car Advantage Premiums, Excesses and Claims guide - applies to policies with a start date on or after 29 Aug 2014 or renewal date on or after 28 Sep 2014

General Insurance Transfer - Supplementary PDS

Car Advantage Supplementary PDS - applies to policies with a start date on or after 29 Aug 2014 or renewal date on or after 28 Sep 2014

Car Advantage Supplementary PDS applied from 15 Jun 2012

Communicating with you - Supplementary PDS effective 21 May 2016

Apia Roadside Assist Terms and Conditions

Effective for policies with this optional cover which commenced on or after 3 December 2019 up until 8 November 2023, or renewed on or after 4 January 2020 up until 8 November 2023.

Roadside Assist terms & conditions - applies if your policy has a start date, or a renewal date on or after 12 December 2016, or for policies holders who choose to add our optional Apia Roadside Assist cover on or after 12 December 2016

Roadside Assist terms & conditions - applies to policies with a start date on or after 28 April 2015, a renewal date on or after 3 June 2015, or for policy holders who choose to add our optional Apia Roadside Assist cover on or after 28 April 2015

Update pursuant to ASIC Corporations Instrument 2016/1055 - effective for policies with Apia Roadside Assist cover in force at 3/12/2019, for claims made on or after 3/12/2019. This is to be read in conjunction with your current Roadside Assist Terms and Conditions.

ACT CTP Insurance Driver Cover Plus

Effective for customers holding a CTP insurance policy commencing between 1 August 2017 and 31 January 2020.

Caravan Insurance - Product Disclosure Statement

Apia Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 17 March 2022.

Caravan Insurance - Supplementary PDS

Effective for new policies commencing on or after 17 August 2023 and renewal policies commencing on or after 20 September 2023.

Caravan Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date on or after 17 April 2024 or a renewal date effective on or after 28 May 2024.

Caravan Insurance Additional Information Guide

This AIG is relevant to you if your policy has a commencement date between 23 March 2021 and 16 April 2024 or a renewal date effective between 24 November 2021 and 27 May 2024.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 December 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 January 2023. This is to be read in conjunction with your current PDS and SPDS.

Caravan Insurance
Original Date: 25/08/2021, Updated: 07/12/2023.

Caravan Insurance - Product Disclosure Statement 21/05/16

Caravan Insurance - Product Disclosure Statement 18/07/06

Caravan Insurance - Supplementary PDS

Effective for policies with a commencement date between 24 September 2022 and 16 August 2023 and for policies with a renewal date between 24 September 2022 and 19 September 2023.

Caravan Insurance - Supplementary PDS

Effective for new business or policy renewals on or after 22 May 2019. This is to be read in conjunction with your current PDS.

Caravan Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 05/08/19

Caravan Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 11/06/19

Caravan Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 13/11/17

Caravan Insurance - Premiums, Excesses, Discounts and Claims Payments guide 04/09/17

Caravan Insurance – Premiums, Excesses, Discounts and Claim Payments Guide - 21/05/16

Caravan Insurance Class Order

Caravan Insurance Supplementary PDS

General Insurance Transfer - Supplementary PDS

Communicating with you - Supplementary PDS

Caravan Insurance
AP03843 07/09/23 A

Motorhome Insurance - Product Disclosure Statement

Apia Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 17 March 2022.

Motorhome Insurance - Supplementary PDS

Effective for new policies commencing on or after 17 August 2023 and renewal policies commencing on or after 20 September 2023.

Motorhome Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date on or after 17 April 2024 or a renewal date effective on or after 28 May 2024.

Motorhome Insurance Additional Information Guide

This AIG is relevant to you if your policy has a commencement date between 23 March 2021 and 16 April 2024 or a renewal date effective between 24 November 2021 and 27 May 2024.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 December 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 January 2023. This is to be read in conjunction with your current PDS and SPDS.

Motorhome Insurance
Original Date: 25/08/2021, Updated: 07/12/2023.

Motorhome Insurance - Product Disclosure Statement 21/05/16

Motorhome Insurance - Product Disclosure Statement 18/07/06

Motorhome Insurance - Supplementary PDS

Effective for policies with a commencement date between 24 September 2022 and 16 August 2023 and for renewal policies commencing between 24 September 2022 and 19 September 2023.

Motorhome Insurance - Supplementary PDS

Effective for new business or policy renewals on or after 22 May 2019. This is to be read in conjunction with your current PDS.

Motorhome Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 05/08/19

Motorhome Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 11/06/19

Motorhome Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 15/11/17

Motorhome Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 04/09/17

Motorhome Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 21/05/16

Motorhome Insurance Class Order effective from 18th March 2016

Motorhome Class Order effective 7th Apr 2014

General Insurance Transfer - Supplementary PDS

Motorhome Insurance Supplementary PDS

Communicating with you - Supplementary PDS

Motorhome Insurance
AP03852 07/09/23 A

Motorhome Insurance
AP03852 25/08/21 A

Apia Motorcycle - Product Disclosure Statement

Apia Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 17 March 2022.

Motorcycle Insurance - Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 24 September 2022.

Apia Motorcycle Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date on or after 17 April 2024 or a renewal date effective on or after 28 May 2024.

Apia Motorcycle Insurance Additional Information Guide

This AIG is relevant to you if your policy has a commencement date between 23 March 2021 and 16 April 2024 or a renewal date effective between 23 March 2021 and 27 May 2024.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 December 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 January 2023. This is to be read in conjunction with your current PDS and SPDS.

Motorcycle Insurance
Original Date: 25/08/2021, Updated: 07/12/2023.

Apia Motorcycle - Product Disclosure Statement 21/05/16

Apia Motorcycle - Supplementary PDS

Effective for new business or policy renewals on or after 22 May 2019. This is to be read in conjunction with your current PDS.

Update pursuant to ASIC Corporations Instrument 2016/1055
effective for all policies with a renewal date on or after the 19 October 2018 until the next renewal date of the policy. This is to be read in conjunction with your current PDS and SPDS.

Apia Motorcycle Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 27/04/20

Apia Motorcycle Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 11/06/19

Apia Motorcycle Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 15/11/17

Apia Motorcycle Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 04/09/17

Apia Motorcycle Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 21/05/16

Comprehensive Motorcycle Insurance
AP03851 07/09/23 A

Comprehensive Motorcycle Insurance
AP03851 25/08/21 A

Apia Boat Insurance – Product Disclosure Statement

Apia Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 17 March 2022.

Boat Insurance - Supplementary PDS

This is to be read in conjunction with your current PDS and SPDS and is effective for policies with a commencement date or renewal date on or after 24 September 2022.

Apia Boat Insurance Additional Information Guide
This AIG is relevant to you if your policy has a commencement date on or after 17 April 2024 or a renewal date effective on or after 28 May 2024.

Apia Boat Insurance Additional Information Guide

This AIG is relevant to you if your policy has a commencement date between 23 March 2021 and 16 April 2024 or a renewal date effective between 23 March 2021 and 27 May 2024.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 December 2023. This is to be read in conjunction with your current PDS and SPDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business or policy renewals on or after 31 January 2023. This is to be read in conjunction with your current PDS and SPDS.

Boat Insurance
Original Date: 25/08/2021, Updated: 07/12/2023.

Apia Boat Insurance – Product Disclosure Statement 21/05/16

Apia Boat Insurance – Product Disclosure Statement 18/07/06

Update pursuant to ASIC Corporations Instrument 2016/1055
effective for all policies with a renewal date on or after the 19 October 2018 until the next renewal date of the policy. This is to be read in conjunction with your current PDS and SPDS.

Apia Boat Insurance - Supplementary PDS

Effective for new business or policy renewals on or after 22 May 2019. This is to be read in conjunction with your current PDS.

General Insurance Transfer - Supplementary PDS

Boat Insurance Supplementary PDS

Apia Boat Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 05/08/19

Apia Boat Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 11/06/19

Apia Boat Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 15/11/17

Apia Boat Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 04/09/17

Apia Boat Insurance – Premiums, Excesses, Discounts and Claim Payments Guide 21/05/16

Communicating with you - Supplementary PDS

Comprehensive Boat Insurance
AP03841 07/09/23 A

Comprehensive Boat Insurance
AP03841 25/08/21 A

Third Party Boat Insurance
AP03842 07/09/23 A

Third Party Boat Insurance
AP03842 25/08/21 A

Health Insurance Policy Booklet

Apia Health Insurance Hospital Brochure

Apia Health Insurance Extras Brochure

Silver Hospital Fact Sheet

Silver Hospital Plus Fact Sheet

Silver Premium Hospital Plus Fact Sheet

Essential Extras Fact Sheet

Essential & Advanced Extras Fact Sheet

Classic Extras Fact Sheet

Classic & Advanced Extras Fact Sheet

Premium Extras Fact Sheet

Apia Bronze Hospital Plus Fact Sheet

Apia Travel Insurance PDS

Travel Insurance Supplementary PDS

Effective for new business on or after 25 Oct 2019. This is to be read in conjunction with your current PDS.

Travel Insurance Supplementary PDS

Effective for new business on or after 29 Jul 2020. This is to be read in conjunction with your current PDS.

Update pursuant to ASIC Corporations Instrument 2016/1055

Effective for new business on or after 25 Feb 2020. This is to be read in conjunction with your current PDS and SPDS.

Travel Insurance Supplementary PDS

Effective for new business on or after 12 Mar 2019.  This is to be read in conjunction with your current PDS.

Apia Funeral Insurance combined Product Disclosure Statement and Policy Document – Effective for policies with a start date on or after 19/03/2024

Apia Funeral Insurance Target Market Determination (TMD)
– Effective for PDS issue date on or after 19/03/2024

Apia Funeral Insurance combined Product Disclosure Statement and Policy Document – Effective for policies with a start date on or after 01/10/2021

Product Disclosure Statement Update
- Effective for PDSs issued between 20/12/2023 and 18/03/2024

Apia Funeral Insurance Target Market Determination (TMD)
– Effective date 20/12/2023

Apia Funeral Insurance Target Market Determination (TMD)
– Effective date 01/10/2021

Apia Funeral Insurance combined Product Disclosure Statement and Policy Document – Effective for policies with a start date between 01/04/21 and 30/09/21 

Apia Funeral Insurance combined Product Disclosure Statement and Policy Document – Effective for policies with a start date between 18/05/20 and 31/03/21

Apia Funeral Insurance combined Product Disclosure Statement and Policy Document – Effective for policies with a start date between 01/03/19 and 17/05/20

Apia Funeral Insurance combined Product Disclosure Statement and Policy Document – Effective for policies with a start date in between 01/11/18 and the 28/02/19

Apia Funeral Insurance combined Product Disclosure Statement and Policy Document – Effective for policies with a start date in between 23/07/18 and the 31/10/18

Apia Funeral Insurance combined Product Disclosure Statement and Policy Document – Effective for policies with a start date in between 20/10/14 and the 22/07/18

APIA offered an alternate product called Funeral Plan prior to 20/10/2014. To access the relevant Funeral Plan documentation please contact us on 13 50 50 in between 8am and 6pm (AEDT)

Platform Ventures Financial Services Guide - Date prepared: 9 December 2021

TAL Direct Financial Services Guide - Issue Date: 01 October 2021

TAL Direct Financial Services Guide - Issue Date: 18 May 2020 (Superseded by Issue date 1 October 2021) 

Nominated Beneficiary Form

TAL Direct Debit Agreement Form

Life Insurance Code of Practice 

Application Form

Apia Injury Support Plan Product Disclosure Statement – Effective for policies with a start date on or after 01/03/19

Apia Injury Support Plan Policy Document – Effective for policies with a start date on or after 01/03/19

Apia Injury Support Plan Product Disclosure Statement – Effective for policies with a start date in between 12/03/2014 and the 28/02/19

Apia Injury Support Plan Policy Document – Effective for policies with a start date in between 12/03/2014 and the 28/02/19

Platform Ventures Financial Services Guide – This FSG outlines important legal information including the services we are authorised to provide. Date prepared: 9 December 2021

TAL Direct Financial Services Guide - Issue Date: 1 October 2021 

TAL Direct Financial Services Guide - Issue Date: 18 May 2020 (Superseded by Issue date 1 October 2021) 

Direct Debit Request Form and Service Agreement

Nominated Beneficiary Form

Life Insurance Code of Practice 

Product Development & Distribution Policy

Effective 31/08/2023: Each of Suncorp's products utilise a five-stage product lifecycle (Design, Delivery, Review, Enhance/Modify and Decommission). This approach allow us to put you, the customer, at the centre of our product development and distribution.

Product Development & Distribution Policy

Effective up to 30/08/2023: Each of Suncorp's products utilise a five-stage product lifecycle (Design, Delivery, Review, Enhance/Modify and Decommission). This approach allow us to put you, the customer, at the centre of our product development and distribution.