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Ex-Tropical Cyclone Marcia Customer Response Team Relocation

From Saturday 14 March, our Yeppoon Customer Response Team will be relocating from the Yeppoon Town Hall to the ‘old’ Betta Electrical store located across the street from the existing site at 12 James Street, Yeppoon.

The Customer Response Team is a fully self-sufficient mobile office which will continue to provide support, claims assistance and emergency funds to Suncorp Insurance customers who have been affected by ex-Tropical Cyclone Marcia to help them start rebuilding their lives.

Our Rockhampton Customer Response Team has wrapped up operations at the Rockhampton Recovery Centre.

If you’re unable to visit a Customer Response team and require assistance with claims lodgements or enquiries, please contact our claims staff who are available 24/7 on 13 50 50 or online at