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Apia has taken out the gold medal award for highest quality service in the Car Insurance and Home and Contents Insurance categories at this week’s Reader’s Digest Quality Service Awards.
This is the first time that Apia has won Reader’s Digest awards in both car and home insurance categories.
The 2016 Quality Service Awards are judged by the Australian public and determined using a rating methodology across five different aspects of service including; personalisation, understanding, simplicity, reliability and satisfaction.
Apia Executive Manager, Geoff Keogh, said to win these awards in the face of increasing competition was a testament to the efforts of everyone who works in the Apia business.
“We are thrilled to have taken out the accolade for highest quality service in two categories which recognise customer service satisfaction and excellence.
“At Apia we’ve worked hard to represent the varying and individual needs of Australians aged over 50.
“We’re always there for our customers in their time of need, and pride ourselves on offering great products that deliver real value but are backed up with great service.
“We also uniquely offer customers the ability to speak to an Apia representative 24 hours a day, seven days a week.”
For more information about Apia call 13 50 50 or visit Apia.com.au.
Apia is a specialist insurance provider for people aged over 50. Providing a wide range of home and contents, car, caravan, motor home, boat and life insurance solutions tailored to the over 50s life stage, Apia has a network of branches across Australia serving almost 750,000 policy holders. Apia recently launched Private Health Insurance, offering a range of Health Insurance Hospital and Extras covers specifically tailored to meet the varying and individual needs of Australians aged over 50. For more information on Apia visit www.apia.com.au