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Apia makes sense of insurance after NSW Storms
Apia has released a list of the most commonly asked questions from its customers following last week’s NSW storms and floods. At the top of the list is food spoilage.Read more
Apia opens Customer Response Team in Maitland
Today Apia has opened an additional Customer Response Team for the Newcastle-Hunter region to provide added support to customers affected by last week’s storms and floods.Read more
Apia Customer Response Team now operational in Charlestown
Apia’s Customer Response Team, a mobile claims and assessment unit, is now operational in Charlestown and ready to assist customers affected by the severe storms and floods that have struck the NSW coast.Read more
Ex-Tropical Cyclone Marcia Customer Response Team Relocation
From Saturday 14 March, our Yeppoon Customer Response Team will be relocating from the Yeppoon Town Hall to the ‘old’ Betta Electrical store located across the street from the existing site at 12 James Street, Yeppoon. The Customer Response Team is a fully self-sufficient mobile office which will continue to provide support, claims assistance and emergency funds to Suncorp Insurance customers who have been affected by ex-Tropical Cyclone Marcia to help them start rebuilding their lives.Read more
Apia boosts capacity to speed up cyclone damage assessments and repairs
Apia today announced it has increased its team of assessors and repairers in a bid to speed up the recovery process for its customers affected by Tropical Cyclone Marcia.Read more
Apia assessors move in to cyclone ravaged homes
Insurer’s mobile claims team on the ground providing emergency funds to customers Apia’s cyclone recovery efforts are in full swing with its team of assessors and claims staff on the ground in Rockhampton and Yeppoon helping affected customers get back on their feet. Apia spokeswoman, Angela Wilkinson, said: “Apia assessors have begun assessing damaged homes – a crucial step in the recovery process.”Read more
Apia assessors ready to deploy following Tropical Cyclone Marcia
Apia today announced it was ready to deploy its team of insurance assessors across central and south east Queensland as recovery efforts began following Tropical Cyclone Marcia. Apia spokeswoman, Angela Wilkinson, said: “Our initial assessment is a combination of destructive winds, fallen trees, flying debris and flooding have caused the majority of damage to homes and motor vehicles in impacted areas.Read more
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