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Apartment Insurance claims

Need to claim or track an existing claim? 
It's ok, that's why you have insurance, we're here to help.

HOW TO SUBMIT YOUR CLAIM

How to start your Apartment Insurance claim

Online

  • 24 Hours / 7 days a week
  • Takes only 10mins (approx)
  • Instant claim number & email confirmation
  • Upload photos & documents
  • Track your claim progress

Contact Us

To lodge your claim, one of our friendly staff will be there to take care of you 24/7.

You can still contact us anytime, even if you lodge your claim online.

Contact us

Next steps

What happens next?

  • You will be given a claim number
  • We will call you back within 2 business days to progress your claim
  • You can keep track of your claim online