Your browser version is no longer supported, so you may experience issues while using this site.
Please upgrade to a current browser to enjoy the best experience.
What if I require emergency assistance while travelling?
If you require emergency assistance while travelling in relation to medical issues, lost or delayed baggage or travel assistance, you can contact Apia 24/7. If you don’t have your own phone with you, please call the local phone company’s operator and request that they call us (reverse charges) on +61 3 8520 1890. We will do our best to take care of your needs as promptly as possible.
If you need assistance while travelling within Australia, please call us on 13 50 50.