Landlord Insurance FAQs
View a list of answers to questions commonly asked by customers.
Many of these questions can be answered here. If you have a specific question regarding your own policy contact us.
If your tenant stops paying the weekly rental amount in the period of insurance but does not leave, we will pay the weekly rental amount for:
- up to 14 weeks if your rental agreement is on a fixed term basis
- up to 2 weeks if your rental agreement is on a periodic basis
Landlord Insurance can be purchased at any time, but unfortunately it cannot be backdated, so it’s recommended that you get cover as soon as you own your property.
Yes, you can. Simply register for Apia Online Services online and you can manage your Apia Insurance policies with ease in one place.
No, you’re not required by law, but you may need it if you’ve got a mortgage and wish to take on tenants. Many lenders require you to take out insurance on your investment property before you let people move in.
To learn more about the benefits of Apia Landlord Insurance, take a look at the policy documents.
Yes, you will need to notify Apia if you decide to move into a property you own – that has previously had tenants – as your policy will no longer be valid.
Home Insurance can help cover the cost of repairs to your property if it’s damaged due to a natural weather event, or things like impact and vandalism. Landlord Insurance, on the other hand, can include home cover for the structure of your property, as well as cover for tenant-related issues, such as loss of rent if the tenant defaults.
To learn more about the differences in our Landlord Insurance and Home Insurance products, head to our Policy Documents page.
Landlord Insurance is designed to help cover your property in case of damage, as well as events that result in a loss of income from the tenant. Depending on the cover, this may include damage by tenants and natural weather events, as well as theft or loss of rent if your tenant defaults and can’t pay the rent.
For more information on what is and isn’t covered, please refer to the Product Disclosure Statement.
If you’ve selected property coverage with your Landlord Insurance policy, there’s no need to take out an additional Home and Contents Insurance policy. This is because Apia Landlord Insurance includes most of the features of the Home and Contents Insurance, and depending on your level of cover, some added benefits for landlord protection, including cover for tenant default and vandalism.
Legal liability can cover you to pay compensation for death of or bodily injury to other people, or loss or damage to their property. For example, if you have Apia Landlord insurance on your property and your tenant has made a claim against you for injuries that occurred during your period of insurance due to a fall from tripping over a large crack running across the driveway of your property. Apia would pay the amount owing to the injured party if it was determined that you were liable. For more information, see ‘legal liability’ in our Landlord Insurance policy document.
If your tenant stops paying the weekly rental amount in the period of insurance but does not leave, we will pay the weekly rental amount for:
- up to 14 weeks if your rental agreement is on a fixed term basis
- up to 2 weeks if your rental agreement is on a periodic basis
You will need to have suffered a loss of an amount equivalent to four (4) times the weekly rental amount before cover begins. Limits, conditions and exclusions apply, please refer to the PDS for full details.