How can I register a complaint or dispute?
At Apia, we take your feedback seriously. You can submit a complaint or feedback by visiting the Dispute Resolution page. There, you'll find contact information and details on our 3 step complaint handling process.
If you don't think Apia has resolved the problem, you can ask the State Insurance Regulatory Authority for help. Visit www.sira.nsw.gov.au or by call 1300 137 131.