When you need us most, we're on the ground and ready to help.

 Please check this page during major weather events to find on-the-ground support.

NSW

Our team will be available at the Insurance Council of Australia’s (ICA) in-person consultations for customers impacted by the November 2022 flooding in Central NSW.

Parkes

Location:

Parkes Services Club
9/17 Short St,
Parkes, NSW

Times:

Tuesday, 7 November
10am – 6pm

Molong

Location:

Molong RSL
22-24 Riddell St,
Molong, NSW

Times:

Wednesday, 8 November
10am – 6pm

Eugowra

Location:

Eugowra Community Bowls & Recreation Club
5 Hill St,
Eugowra, NSW

Times:

Thursday, 9 November
10am – 6pm

SA

Our team will be available at the Insurance Council of Australia’s (ICA) in-person consultations for customers impacted by the 2022 flooding in the South Australia Riverlands.

Adelaide

Location:

The Meeting Hall at Adelaide Town Hall
128 King William Street,
Adelaide, SA

Times:

Tuesday, 31 October
12pm – 8pm

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Please note these locations and opening times are subject to change - please refer back to this page for current information.

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Frequently Asked Questions

View a list of answers to questions commonly asked by customers. Many of these questions can be answered here. If you have a specific question regarding your own policy contact us online. 

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