When you need us most, we’re on the ground and ready to help.

 Please check this page during major weather events to find on the ground support.

Locations

Brisbane, QLD

Our team will be available in Brisbane to assist customers impacted by weather events.

Brisbane

Location:

Shannons Headquarters
Brisbane
107 Fison Avenue West
Eagle Farm

Times:

Monday, 22 April – Friday, 26 April
9.00am – 4.30pm

Wollongong, NSW

Our team will be available in Wollongong to assist customers impacted by recent weather that impacted Southern NSW.

Wollongong

Location:

Thirroul District Community
Centre and Library
352 – 358 Lawrence Hargrave Drive
Thirroul

Times:

Wednesday, 17 April
10.00am - 4.00pm

Thursday, 18 April
11.00am – 6.00pm

Please note these locations and opening times are subject to change – please refer to this page for current information.

Other ways to stay updated

Apia My Account

Message your claim manager, live chat with our online claims specialists and upload documents and photos.

Login now

Not registered?

If you need help getting registered please email our dedicated support team.

homeclaimsdigitalsupport@apia.com.au

Read more

Showing 3 of 4 articles Showing 2 of 4 articles Showing 1 of 4 articles

Frequently Asked Questions

View a list of answers to questions commonly asked by customers. Many of these questions can be answered here. If you have a specific question regarding your own policy contact us online. 

View FAQs