When you need us most, we’re on the ground and ready to help.

 Please check this page during major weather events to find on the ground support.

Locations

Far North Queensland

Our team will be available in Far North Queensland to assist customers impacted by Tropical Cyclone Jasper.

Cairns

Location:

Brothers League Club Cairns
99-107 Anderson St,
Manunda

Times:

Monday 22 – Tuesday 23 July
9.30am - 4.00pm

Southeast Queensland

Our team will be available in Southeast Queensland to assist customers impacted by the Christmas and New Years 2023 storms.

Tamborine

Location:

Vonda Youngman Centre
2-4 Knoll Road,
Tamborine Mountain

Times:

Tuesday, 16 July
9.30am - 4.30pm

Upper Coomera

Location:

Upper Coomera Centre
90 Reserve Road,
Upper Coomera

Times:

Wednesday, 17 July
9.30am - 4.30pm

Oxenford

Location:

Oxenford Community Youth Centre
25 Leo Graham Way,
Oxenford

Times:

Thursday, 18 July
9.30am - 4.00pm

Please note these locations and opening times are subject to change – please refer to this page for current information.

Other ways to stay updated

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Frequently Asked Questions

View a list of answers to questions commonly asked by customers. Many of these questions can be answered here. If you have a specific question regarding your own policy contact us online. 

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