We’re on the ground and ready to help.

Please check this page regularly to find the latest locations and opening times to speak to us about your claim.

New South Wales

Our team and our Disaster Recovery Mobile Hubs are on the ground and ready to help customers impacted by the recent flooding.

Insurance / Recovery Hubs

Taree

Address

Taree Leagues Sports Club
43 Cowper St
Taree NSW 2430

Times

Tuesday 10 to Thursday 12 June – 10am to 6pm

Friday 13 June – 10am to 4pm

Wauchope

Address

Wauchope Senior Citizens Centre
47-51 High Street
Wauchope NSW 2446

Times

Tuesday 10 June - 10am to 6pm
Thursday 12 June – 10am to 6pm
Friday 13 June – 10am to 4pm

Kempsey

Address

Kempsey Showground
19 Sea Street
Kempsey NSW 2440

Times

Wednesday 11 June – 10am to 5pm

Disaster Recovery Mobile Hubs

Wingham

Address

Memorial Town Hall
Farquhar Street
Wingham NSW 2429

Times

Tuesday 10 to Thursday 12 June – 10am to 4pm

Hallidays Point

Address

50 Main Street
Opposite Hallidays Sports Club
Hallidays Point NSW 2430

Times

Tuesday 10 June – 10am to 4pm

Harrington

Address

19 Beach Street

Harrington NSW 2427

Times

Wednesday 11 June – 10am to 4pm

Cundletown

Address

Corner of High Street & Else Street

Cundletown NSW 2430

Times

Thursday 12 June – 10am to 4pm

Foster

Address

Bicentennial Park

Head Street & Cross Street

Forster NSW 2428

Times

Friday 13 June – 10am to 4pm

Old Bar

Address

Manning Point State Park
Mudbishops Point Road
Old bar NSW 2430

Times

Friday 13 June – 10am to 4pm

Please note these locations and opening times are subject to change – please refer back to this page for current information.

How you can learn more

Our Customer Brochures include information about our claims process and other valuable topics, as well as frequently asked questions. Click below to learn more.

Cash Settlements

Claims Process

Maintaining Your Home

Repairing & Rebuilding Your Home

Temporary Accommodation

Third Parties Offering Claims Services

Who is going to repair my home?

Other ways to stay updated

Apia My Account

Message your claim manager, live chat with our online claims specialists and upload documents and photos.

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If you need help getting registered please email our dedicated support team.

homeclaimsdigitalsupport@apia.com.au

Frequently Asked Questions

View a list of answers to questions commonly asked by customers. Many of these questions can be answered here. If you have a specific question regarding your own policy contact us online. 

View FAQs