Our Customer Response Team, a mobile insurance claims office where customers can lodge their claim in person, will be operating today at the North Richmond Community Centre, located at 33 William Street, North Richmond between 7.30am and 4.00pm. We also have a second CRT operating at the Springwood Presbyterian Church, located at 160 Macquarie Rd, Springwood from 10:00am today. If customers cannot make it to the CRT, they can still lodge their claims online or over the phone on 13 50 50.
Customers can find further updates about the latest locations here or by calling the Customer Response Team Hotline on 1800 158 892.
Due to the evolving nature of the situation, we will provide further updates if there are any changes to these locations, or if we are able to send out more CRTs to other locations.