We provide truly personal service.
Enquire Online
Contact us online to ask a question, request a policy update or send us feedback.
By Phone
You can call us anytime, 24 hours a day, 7 days a week.
Within Australia - 1300 301 799
From Overseas - +61 2 4331 2024
In Person
Visit your nearest Apia branch.
By Mail
GPO Box 756, Melbourne VIC 3001
TTY/National Relay Service
If you are deaf or have a hearing or speech impairment you can call us through the National Relay Service.
TTY/Voice
(Type and Read, Type and Listen, or Speak and Read)
13 36 77
Speak and Listen
(or speech-to-relay)
1300 555 727
Internet relay calls
Connect to the NRS (see www.relayservice.com.au)
