Apia’s insurance tips for wet and damaged contents
Apia is urging flood and storm-affected customers along the NSW coast to contact them as soon as possible to lodge their claims.
Apia spokesperson, Angela Wilkinson said: “Customers affected by the recent floods should contact us as soon as possible. The sooner we’re notified, the sooner we can get the claims process underway.”
“Even while floods waters remain in areas, leaving some residents without access to their homes, we can still start the claims process for them now and provide immediate assistance.
“This includes providing emergency funds, temporary accommodation and arranging ‘make safe’ repairs to their homes to help prevent further damage and provide protection from the elements,” she said.
Ms Wilkinson said home and vehicles were equally affected, with home damage largely stemming from overflowing gutters, leaking roofs and flash flooding. The majority of car damage has been caused by flash flooding and light hail.
“Our main priority at this time is the safety of our customers therefore we urge residents to exercise caution as people return to their properties and flood waters begin to recede.
“Once home there are some practical things people can do with water damaged contents that will help make the claims process easier,” Ms Wilkinson advised.
Apia’s tips for wet and damaged contents:
Apia customers can lodge a claim by calling 13 50 50 or online at www.apia.com.au.
For media enquiries please contact Angela Wilkinson, Corporate Affairs on 0477 395 119 or firstname.lastname@example.org