News and media

26 May 2016

Apia is warning customers to beware of phone scammers posing as Apia injury claims representatives.

10 May 2016

A national survey of more than 500 Australians has revealed that half (50%) of people seeking to source an aged care place for their loved one found the whole process either ‘very stressful’ or ‘extremely stressful’.

9 May 2016

In December 2015, the NSW Government announced that the collection from insurers – passed onto you as an emergency services levy (ESL) in your insurance premium – will change to a property based tax collected directly from owners through their council rates.

28 Apr 2016

Apia has taken out the gold medal award for highest quality service in the Car Insurance and Home and Contents Insurance categories at this week’s Reader’s Digest Quality Service Awards. 

14 Jan 2016

Apia’s Customer Response Team – a mobile insurance claims office, will be operational at the Bunbury Recovery Centre from midday today through to next week to assist customers affected by the devastating bushfires in Yarloop.

11 Jan 2016

Apia is encouraging customers impacted by bushfires in Western Australia’s South West to contact them as soon as possible for support.

18 Dec 2015

Apia's storm recovery efforts are in full swing with assessors and claims staff on the ground in Kurnell helping tornado-affected customers get back on their feet.