Founded in 1986, Apia is Australia’s leading insurer for Australians over 50 and we’re committed to meeting customer’s insurance needs with empathy and real understanding.
We have a proud history of innovation. Over the years we’ve introduced many product features that have since become a permanent part of the insurance landscape:
- We were the first to provide an excess-free policy for home and contents insurance
- We were the first to introduce a new for old replacement on contents insurance, regardless of age
- We were the first to remove the need for customers to complete proposal and claim forms
- We were the first to offer free legal advice on home insurance
Unlike some insurance companies, when you make an enquiry with Apia, the person who takes your call can actually handle your insurance needs. That’s because we don’t have separate Claims, Quotations, Home Insurance or Car Insurance departments. Instead we have staff that are multi-skilled and trained in every facet of our business. So whether your query is about general insurance, payments or lodging a claim, not only will you get an immediate answer, you’re dealing with someone who listens and, more importantly, understands.
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