Explanations of insurance terms used on this site.
Agreed Value means the dollar value of your car, caravan or motorhome, inclusive of all accessories and equipment as agreed to by us and shown on your certificate.
Most cars depreciate with age and use. Therefore the agreed value we offer each time your policy becomes due for renewal will almost always be lower than the previous year's value. Your agreed value is set at the beginning of each period of insurance.
Emergency Travel Assistance Card
The Apia Emergency travel Assistance card which you will receive with your travel insurance policy explains how you can get access to the international medical and travel assistance in the case of an emergency.
Legal Liability means your legal responsibility to pay compensation for death, injury, loss or damage to another person or their property.
Lifetime Guarantee on Car & Motorhome Repairs
It's reassuring to know that the work carried out by our authorised repairers will be of the highest standard and is guaranteed for the life of the car – even if it’s sold.
Loss or Damage
Cover will be provided for loss or damage to those personal effects that are specified in the certificate of insurance up to the value stated for each of those effects.
Market Value means the amount we calculate the market would pay for your car, caravan or motorhome in your local area. This includes the accessories or modifications we have agreed to insure. It takes into account the age, make, model, kilometers travelled and condition of your car, caravan or motorhome.
Not Working Full-time
Full time employment is deemed to be greater than 37.5 hours per week on average. To be eligible for Apia’s range of insurance policies you must be over 50 and working less than 37.5 hours per week on average.
On Site Cover - Apia’s Caravan Insurance
Cover is available for your caravan while it is kept on-site either for its market value or its agreed value.
If our quotation is accepted you will be asked to provide us with the details of any other persons who will be regularly driving the insured vehicle.
Pre-Existing Medical Condition – Apia’s Travel Insurance
Any ongoing medical problem which has been under investigation by a qualified provider of medical services and is a documented medical abnormality, or a medical problem for which treatment or medication has been prescribed during the 30 days prior to commencing travel.
Single Trip Travel Insurance
A Single Trip Travel Policy is limited to the period from the specified date for departure from your residence to the specified date of your return.
Third Party, Fire & Theft – Apia’s Car Insurance
Cover will be provided for loss or damage to your car caused by fire, lightning, explosion or theft and for your legal liability for accidental damage to someone else's property arising out of the use of your car.
Third Party Property Damage – Apia’s Car Insurance
Provides cover for your legal liability for accidental damage to someone else's property arising out of the use of your car.
Having this additional cover on your Apia Home insurance or Motorhome insurance means we will cover you for loss or damage to items normally worn or carried by you such as jewellery and watches; items that contain gold or silver; sporting, recreational and leisure goods and equipment; portable electronic and electircal items and their accessories; photographic and optical equipment.
You can choose to insure your valuable items up to an amount of $1,000 per item, pair, set or collection by selecting Valuables cover. You can opt to cover valuables worth more than $1000 by choosing Specified Valuables.
You means the insured named in the certificate of insurance and family members normally living with the insured.