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Glossary of Terms

Explanations of insurance terms used on this site.

Agreed Value

Agreed Value means the dollar value of your car, caravan or motorhome, inclusive of all accessories and equipment as agreed to by us and shown on your certificate.

Most cars depreciate with age and use. Therefore the agreed value we offer each time your policy becomes due for renewal will almost always be lower than the previous year's value. Your agreed value is set at the beginning of each period of insurance.

Comprehensive

Comprehensive cover is available for your car insurance, caravan insurance or motorhome insurance.

Free Legal and Tax Advice - over the phone

A free, independent and confidential legal service is provided to all Apia customers with a current insurance policy. This is available 24 hours a day, 365 days a year.

Emergency Travel Assistance Card

The Apia Emergency travel Assistance card which you will receive with your travel insurance policy explains how you can get access to the international medical and travel assistance in the case of an emergency.

Legal Liability

Legal Liability means your legal responsibility to pay compensation for death, injury, loss or damage to another person or their property.

Lifetime Guarantee on Car & Motorhome Repairs

It's reassuring to know that the work carried out by our authorised repairers will be of the highest standard and is guaranteed for the life of the car – even if it’s sold.

Loss or Damage

Cover will be provided for loss or damage to those personal effects that are specified in the certificate of insurance up to the value stated for each of those effects.

Market Value

Market Value means the amount we calculate the market would pay for your car, caravan or motorhome in your local area. This includes the accessories or modifications we have agreed to insure. It takes into account the age, make, model, kilometers travelled and condition of your car, caravan or motorhome.

Not Working Full-time

Full time employment is deemed to be greater than 37.5 hours per week on average. To be eligible for Apia’s range of insurance policies you must be over 50 and working less than 37.5 hours per week on average.

On Site Cover  - Apia’s Caravan Insurance

Cover is available for your caravan while it is kept on-site either for its market value or its agreed value.

Nominated Drivers

If our quotation is accepted you will be asked to provide us with the details of any other persons who will be regularly driving the insured vehicle.

Pre-Existing Medical Condition – Apia’s Travel Insurance

Any ongoing medical problem which has been under investigation by a qualified provider of medical services and is a documented medical abnormality, or a medical problem for which treatment or medication has been prescribed during the 30 days prior to commencing travel.

Single Trip Travel Insurance

A Single Trip Travel Policy is limited to the period from the specified date for departure from your residence to the specified date of your return.

Third Party, Fire & Theft – Apia’s Car Insurance

Cover will be provided for loss or damage to your car caused by fire, lightning, explosion or theft and for your legal liability for accidental damage to someone else's property arising out of the use of your car.

Third Party Property Damage – Apia’s Car Insurance

Provides cover for your legal liability for accidental damage to someone else's property arising out of the use of your car.

Valuables

Having this additional cover on your Apia Home insurance or Motorhome insurance means we will cover you for loss or damage to items normally worn or carried by you such as jewellery and watches; items that contain gold or silver; sporting, recreational and leisure goods and equipment; portable electronic and electircal items and their accessories; photographic and optical equipment.

You can choose to insure your valuable items up to an amount of $1,000 per item, pair, set or collection by selecting Valuables cover. You can opt to cover valuables worth more than $1000 by choosing Specified Valuables.

You

You means the insured named in the certificate of insurance and family members normally living with the insured.

  • Couple with bicycles

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Apia insurance, specialist in Home Insurance, Landlord insurance, Car Insurance, Caravan Insurance, Motorhome Insurance, Boat Insurance and Travel Insurance for people over 50 who are working less and living more. Insurance issued by Australian Alliance Insurance Company Limited (AAI) ABN 11 006 471 709 AFS Licence No. 235011.

Australian Pensioners Insurance Agency Pty Limited ABN 14 099 650 996 acts as an agent and authorised representative of AAI.