We provide truly personal service.
With Apia, you get the service you deserve.
- When you call us, you'll always speak to a real person – never a voice recording.
- You can call us at any time you like, 24 hours a day, 7 days a week.
- You can talk for as long as you want – we don’t time our calls. We want to make sure you know everything you need to know.
- All Apia members receive free over the phone personal tax and legal advice – just another reason why being with Apia is a rewarding experience.
By phone: You can call us anytime, 24 hours a day, 7 days a week on 13 50 50.
By Email: You can send an email to customerservice@apia.com.au
Face to face: Feel free to drop in and see us at one of our branches located across Australia.
Click here to find your nearest branch.
TTY/National Relay Service
If you are deaf or have a hearing or speech impairment you can call us through the National Relay Service.
TTY/Voice
(Type and Read, Type and Listen, or Speak and Read)
13 36 77
Speak and Listen
(or speech-to-relay)
1300 555 727
Internet relay calls
Connect to the NRS (see http:\\www.relayservice.com.au)
